Lisa Paul
Troy,NY
Summary
Dynamic Project Manager with extensive experience at NYISO, successfully leading AWS cloud migrations and enhancing IT infrastructure. Proven track record in stakeholder engagement and process improvement, delivering projects within budget. Adept at critical thinking and team leadership, ensuring alignment with organizational goals while managing multi-stakeholder assets effectively. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
22
22
years of professional experience
Work History
Project Manager
NYISO
Rensselaer, United States
01.2017 - 11.2025
- Managed single and multi-year Enterprise IT Infrastructure projects for NYS power grid operations.
- Executed multi-year migration of 85+ on-premise applications to AWS cloud within $10 million budget.
- Oversaw upgrade and maintenance of custom and external (COTS) applications supporting business operations.
- Supported IT Technical Security and Access Management, including CIP audit reviews and monitoring tool upgrades.
- Directed upgrade efforts for tools used by energy market participants and transmission owners.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Developed project plans, timelines, and budgets to ensure alignment with organizational goals.
- Maintained comprehensive project documentation, including specifications, change orders, and invoices.
- Identified project risks and implemented strategies to mitigate potential impacts.
Senior Project Coordinator/ Junior Project Manager
Accela
Albany, United States
10.2014 - 08.2016
- Provide Executive level administrative support to contracts serving NYS ITS
- Worked closely with Product Managers, PM's and Business Analysts to assess and generate reports on project status and contract deliverables.
- Work as part of Ad-hoc PMO to assess and revise processes.
- Provide administrative support to all project team members to include onboarding and procurement processes
- Coordinated project schedules and timelines across multiple departments.
Technical Assistant
Hudson Valley Community College
Hudson Valley Community College, United States
06.2008 - 10.2014
- Provided upper-level support services to Dean and six Department Chairpersons of School of Business Engineering and Industrial Technologies.
- Conducted viability research for academic programs through statistical data collection and analysis of student feedback.
- Organized and maintained course curriculum across various subjects within division.
- Managed multiple projects concurrently as directed by Dean and Department Chairpersons.
- Reviewed and communicated guidelines for SUNY program documentation preparation.
- Coordinated documentation for external accrediting bodies' program reviews.
- Facilitated on-site review visits, including scheduling, catering, meeting space, and material distribution.
- Assisted in presentations targeting prospective students and in creating print media for division.
Data Analysis Coordinator II
Hudson Valley Community College
Troy, United States
01.2004 - 01.2008
- Provide administrative support for Associate Dean, Director and Scheduling Officer.
- In person student services including registration and general information.
- Purchase order creation and execution for services and materials.
- Maintain MS Access database of students.
- Create various reports from database information.
- Create and execute teaching & consulting agreement and payroll spreadsheets.
- Assist in input of both credit and non credit scheduling information using SCT Banner computer system.
- Provide information and training to other office staff as necessary.
- Provide information to instructors regarding facilities and policies and procedures.
- Generate online facilities work orders as necessary.
- Track enrollment and attendance of all course offerings.
- Maintain mailing lists for large advertising initiatives.
- Various clerical duties as assigned.
Education
Bachelor's Degree - Business, Management, Marketing & Economics
SUNY Empire
Albany, NY01.2012
Associates Degree - Marketing
Hudson Valley Community College
Troy, NY01.2008
Associates Degree - Liberal Arts
Hudson Valley Community College
Troy, NYSkills
- AWS cloud migration
- Stakeholder engagement
- Cross-department coordination
- Process improvement
- Team leadership
- Critical thinking
- Systems installation, configuration, and upgrading
- Verbal and written communication
- Scope management
- Contract development
- Compliance monitoring
- Software development lifecycle
- Multi-stakeholder asset management
Personal Information
Title: Project Manager
Timeline
Project Manager
NYISO
01.2017 - 11.2025
Senior Project Coordinator/ Junior Project Manager
Accela
10.2014 - 08.2016
Technical Assistant
Hudson Valley Community College
06.2008 - 10.2014
Data Analysis Coordinator II
Hudson Valley Community College
01.2004 - 01.2008
Bachelor's Degree - Business, Management, Marketing & Economics
SUNY Empire
Associates Degree - Marketing
Hudson Valley Community College
Associates Degree - Liberal Arts
Hudson Valley Community College