Lisa Penix
GUNTERSVILLE,AL
Summary
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt, and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [10] years delivers energetic approach to meeting expectations.
Focused Receptionist with [20+] years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
23
23
years of professional experience
Work History
Delivery Driver
Point Pickup
GUNTERSVILLE, AL
09.2017 - Current
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Navigated routes with relevant map programs and GPS systems.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Contacted customers prior to delivery to coordinate delivery times.
- Verified accuracy of items loaded onto truck against shipping documents.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Receptionist
Web Design Inc
GUNTERSVILLE, AL
02.2001 - Current
- Updated and recorded customer or client information to maintain accounts.
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments and meetings for management team.
- Scheduled appointments for clients, customers, and other visitors.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
Education
Small Business Management, Advanced Applications
Penn Foster Career School
Scranton, PA11-2021
High School Diploma -
Ellet High School
Akron, OH06-1991
Skills
- Cargo Handling
- Load Balancing
- Package Scanning
- Payment Collection
- Order Verification
- Dispatch Communication
- GPS Navigation
- Shopping Orders
- Dependable and Reliable
- Data Entry
- File Management
- Bookkeeping
- Technical Support
- Office Management
- PC Proficient
References
References available upon request.
Timeline
Delivery Driver
Point Pickup
09.2017 - Current
Receptionist
Web Design Inc
02.2001 - Current
Small Business Management, Advanced Applications
Penn Foster Career School
High School Diploma -
Ellet High School