Lisa Perry
Powell,OH
Summary
Dynamic professional seeking a challenging role that leverages leadership, analytical, and communication skills to drive team success in delivering innovative insights for Fortune 500 clients. Proven ability to collaborate with cross-functional teams to establish data connectivity, enhancing the development of actionable insights and effectively measuring product impact. Committed to informing organizational strategy through comprehensive analytic studies and white papers. Eager to contribute to company growth by actively participating in sales presentations and fostering client relationships.
Overview
27
27
years of professional experience
Work History
Director, Center for Advanced Analytics
UnitedHealthcare
09.2015 - Current
- Lead and manage analytic ecosystem across UHG Enterprise for one of the largest UHG clients
- Responsible for creating and preparing analytic deliverables that represent the value of integrated business models.
- Prepare and present insightful client deliverables tailored to their business philosophy and objectives
- Participate in finalist meetings illustrating the power of analytics and UHG
- Partner and collaborate across Enterprise to integrate data sources, contribute to product development, measure impact of current programs
- Create, facilitated, and delivered educational content for other analytic divisions within UHC
- Manage and mentor a team of 2 Advanced Analytic team members
- Mentored cross-functional teams, fostering collaboration and knowledge sharing among staff.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Director, Customer Analysis & Solutions
UnitedHealthcare
09.2015 - Current
- Prepare and present insightful client deliverables tailored to their business philosophy and objectives
- Participate in finalist meetings illustrating the power of analytics
- Partner and collaborate across internal departments
- Manage and mentor a team of 6 Health Analytic Consultants
- Train colleagues on strategies and analytic tools
- Created, facilitated and delivered educational content for CAS as a Learning Lead
- Perform adhoc cohort analysis to deliver granular insights
- Earned “exceeds expectations” rating performance since joining UHC
Director of Operations
Healthcare Collaborative of Greater Columbus
01.2015 - 09.2015
- Demonstrate effective leadership with community partners to sustain day-to-day operations, project management, evaluation and reporting
- Responsible for annual audit, financial operations, fiscal sponsorships and sustainability, measuring and reporting project results/impact
- Develop and participate in community learning groups such as a Quality Improvement, Purchaser and Benefit Consultant Learning groups to catalyze the spread of best healthcare practices
Sr. Account Executive
Huntington Insurance
08.2012 - 01.2015
- Review claims analysis to detect utilization patterns and provide solutions
- Responsible for preparing and delivering Prospect finalist presentations and to procure new business, specifically in the large group sector
- Manage the design, marketing and implementation of complete large group employee benefit programs, including medical, dental, vision, life and accidental death & dismemberment, disability, group legal, group auto-home, flexible spending account and COBRA for multiple employers
- Manage and mentor team of 12 consultants
Client Manager
Preferred Benefits Services
01.2011 - 08.2012
- Review claims analysis to detect utilization patterns and provide solutions through plan design and health improvement initiatives based on these patterns as well as the culture of each Client.
- Responsible for preparing and delivering Prospect finalist presentations and to procure new business, specifically in the large group sector
- Manage the design, marketing and implementation of complete large group employee benefit programs, including medical, dental, vision, life and accidental death & dismemberment, disability, group legal, group auto-home, flexible spending account and COBRA for multiple employers
- Manage annual budgeting and year-end accounting analysis.
- Develop and conduct new hire and annual benefits enrollment communication materials.
- Conduct focus groups with employees to gain feedback on benefit programs
- Implement and create operational efficiencies with regard to client delivery and service
Client Service Leader
Willis
Columbus, OH
05.2002 - 10.2010
- Review claims analysis to detect utilization patterns and provide plan design recommendations based on these patterns as well as the culture of each Client.
- Responsible for preparing and delivering Prospect finalist presentations and to procure new business
- Manage the design, marketing and implementation of complete large group employee benefit programs, including medical, dental, vision, life and accidental death & dismemberment, disability, group legal, group auto-home, flexible spending account and COBRA for multiple employers ranging in size from 250 to 25,000 employees.
- Provide employee contribution pricing analysis for numerous national medical and dental programs.
- Manage annual budgeting and year-end accounting analysis.
- Responsible for ensuring clients are compliant with state and federal regulations.
- Develop and conduct new hire and annual benefits enrollment communication materials.
- Conduct focus groups with employees to gain feedback on benefit programs
- Implement and create operational efficiencies with regard to client delivery and service
- Manage and mentor team of 15 consultants
- Conduct performance appraisals with the input of Production and other client service staff
- Monitor client service deliverables and take action to ensure consistency and highest quality
- Implement and create operational efficiencies with regard to client delivery and service to production team members
Sr. Benefits Specialist
Parametric Technology Corporation
Needham, MA
12.2000 - 05.2002
- Responsible for all day-to-day administration of the health and welfare, U.S. Defined Contribution and Canadian Pension Programs
- Administered the STD, LTD, FMLA and tuition assistance programs
- Responsible for providing an employee benefits training and guidance to Employer Services
- Developed and gave new-hire and open enrollment presentations
Healthcare Billing Auditor
Mary Rutan Hospital
Columbus, OH
08.1999 - 10.2000
- Assisted in recovery of over 80% of funds missing due to incorrect billing procedures
- Improved the billing procedures, staff training and delivery of services from billing vendor, which led to a significant increase in amount of timely payments from clients
Education
Bachelor of Science - Biological Sciences
Bowling Green State University
Bowling Green, OH12.2013
Coursework emphasis in public health, epidemiology, and behavioral science
The Ohio State University
Columbus, OHSkills
- Possess advanced knowledge of the following:
- Strong verbal and written communication
- Supporting team development
- Experienced in utilizing company-sanctioned applications
- People management
- Project management
- Relationship building
- Creativity and innovation
- Story pitching
- Problem-solving
- Team collaboration
- Team building
- Analytical thinking
Timeline
Director, Center for Advanced Analytics
UnitedHealthcare
09.2015 - Current
Director, Customer Analysis & Solutions
UnitedHealthcare
09.2015 - Current
Director of Operations
Healthcare Collaborative of Greater Columbus
01.2015 - 09.2015
Sr. Account Executive
Huntington Insurance
08.2012 - 01.2015
Client Manager
Preferred Benefits Services
01.2011 - 08.2012
Client Service Leader
Willis
05.2002 - 10.2010
Sr. Benefits Specialist
Parametric Technology Corporation
12.2000 - 05.2002
Healthcare Billing Auditor
Mary Rutan Hospital
08.1999 - 10.2000
Bachelor of Science - Biological Sciences
Bowling Green State University
Coursework emphasis in public health, epidemiology, and behavioral science
The Ohio State University