Lisa Platt
Newfield,NJ
Summary
Dynamic Health Facility Administrator with proven expertise in healthcare management at Outreach Recovery Center. Skilled in drug inventory management and HIPAA compliance, I excel in training teams and enhancing patient care. My adaptable nature and strong leadership abilities drive operational success and improve service delivery in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Facility Administrator
Outreach Recovery Center
Vineland, NJ
11.2024 - Current
- Managed front office customer service, appointment management, billing, and administration tasks for all New Jersey locations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Conducted intake interviews with new patients to complete forms, obtain treatment history and current medical issues, and obtain vital signs.
- Explained policies, procedures and services to patients.
- Collaborated with doctors, therapists, and counselors in working with patient treatments.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Monitored patient progress by collecting lab specimens for testing and analyzing results.
Admissions Coordinator
Northbrook Behavioral Health Hospital
10.2022 - 09.2024
- Obtain information from patient referrals in an efficient manner.
- Admit and prepare patients' admission documents.
- Maintain accurate records of all admissions and discharges.
- Maintain an accurate record of bed availability.
- Maintain confidentiality in accordance with HIPAA procedures.
- Obtain and verify financial information related to the patient's admission, including conversing with insurance companies.
- Communicate effectively with doctors, nurses, and social workers regarding patient information.
Manager
Tractor Supply Company
Sicklerville, New Jersey
04.2021 - 10.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted sales tactics to reach daily sales goals by engaging in customer service.
- Managed product flow in and out of the store.
- Ensured accuracy of cash flow while bookkeeping, logging receipts, and managing deposits.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Operated a variety of machinery and tools safely and efficiently.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Volunteer
4h Club
- From the time I was 8 until 16, I was heavily involved in 4-H.
- Many of my responsibilities included guiding the younger members, mentoring, community service, fundraising for charities, volunteering at animal rescues and local charities, and organizing events and meetings.
Education
Associate of Science - Health Services/Allied Health/Health Sciences, General
Camden County College
Blackwood, NJ01.2023
High School Diploma -
Washington Township High School
Sewell, NJ05-2018
Skills
- Healthcare management
- Electrocardiography (EKG)
- Electronic Medical Record (EMR)
- Basic Life Support (BLS)
- First Aid/CPR
- Microsoft Software Proficiency
- Flexible and adaptable
- HIPAA compliance
- Employee training
- Clerical support
- Drug inventory management
- Supervision and leadership
Certification
Registered Medical Assistant (RMA), Camden County College, 2989809
Volunteer Experience
From the time I was 8 until 16 I was heavily involved in 4H. Many of my responsibilities included guiding the younger members, mentoring, community service, fundraising for charities, volunteering at animal rescues and local charities, and organizing events and meetings.
References
References available upon request.
Timeline
Health Facility Administrator
Outreach Recovery Center
11.2024 - Current
Admissions Coordinator
Northbrook Behavioral Health Hospital
10.2022 - 09.2024
Manager
Tractor Supply Company
04.2021 - 10.2022
Volunteer
4h Club
Associate of Science - Health Services/Allied Health/Health Sciences, General
Camden County College
High School Diploma -
Washington Township High School
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