Lisa Popa

• Served as the Contracting Officer Representative (COR) for the KUPONO Government Services Contract, N00604-15-P-3451, IDIQ (Indefinite Delivery, Indefinite Quantity) Contract for Telecommunications and Information Technology (IT) Services and Products.

My responsibilities:

• Demonstrate an appropriate understanding of Federal Government and DOD Contracting and Procurement Policies, practices, and processes. Consistently complies with the duties and responsibilities of a COR. Performs effective and proactive technical monitoring and administrative oversight of contractor's work and the quality of deliverables, cost, and schedule, as applicable.
• Keep the contracting officer's informed of any progress and problems.
• Monitors the contractor's efforts to ensure they meet the technical requirements of the contract, in accordance with the required delivery schedule.
• Ensure the government meets its contract obligations
• Review, evaluate, and accept monthly invoices in the WAWF (Wide Area Work Flow) System. Ensure all hours are accurate and does not exceed allotted amount.
• Provide guidance with regards to any administrative contractural issues. Promptly reject any work that does not comply with contract requirements.
• Assist in contract close outs.
• Coordinate and required training (on-island and off-island), prepare cost estimates on Airlines, Hotel, and Per Diem.
• Reports the contractor's performance using the Contractor Performance Assessment Reporting System (CPARS).
• Maintains all required files: Designation letter, copies of the contract, orders and all modifications, all correspondence between myself, Program manager, and Contracting Officer, billing invoices, training/travel receipts and documentation, completion certificates.
• Assist Contracting Officer in developing Quality Assurance Surveillance Plan (QASP) to maintain an effective quality control program throughout the course of the contract. Conduct periodic assessments on the Contractor's performance.
• Responsible for (10) contractor's at different locations. (2) at DISA-PAC and (8) at NCTAMS PAC - QA & Engineers. Receive their monthly reports, and track their time and personal time off (PTO) hours.
• Serve as a Trusted Agent (TA) for the government, and verify that all applicants are properly vetted.
• Served as temporary Government Furnished Property (GFP) Manager for 6-months. Manage and Maintain JHITS equipment, GFP correspondence, End of life equipment.
• Processed all JHITS Login Applications.
• Review and sign all Service Acceptance Reports (SARS) for work completed by contractor.

• Shift work schedule (mornings/mids/nights)
• Processed Batch jobs on Burroughs System
• Process batch jobs on a time schedule. Everyday the jobs are different
• Work closely with the schedulers on the jobs that need to be run & processed
• Manned the Customer Service Help Desk. Assisted callers who had computer issues. Performed re-starts remotely, so they could get access.
• Re-stocked printing paper, card stock on the night shift .
• Replaced papers in different printers throughout the computer room as needed.
• Processed jobs on different computer stations within the computer room.
• Track any errors that occured while running jobs, and pass on to the scheduler and supervisor with explanation and the sequence of how it happened.
• Follow recovery process as required.
• Print Government Checks

• All reports were processed manually
• Served as technical assistant on incoming inquiries and work requirements for telephone equipment and services.
• Plan, organize, and prepare procurement documents to install, relocate, modify, and/or remove existing telecommunications equipment.
• Reviews request for services ranging from electronic single line to electronic multi line and multi key telephone system arrangements, and recommends most efficient solution.
• Coordinate with customers and contractors for service installation dates.
• Resolve minor trouble calls, and relate unique installation factors.
• Maintains and monitors status on all work in progress up to completion.
• Communicate effectively with customers orally and/or in writing.
• Plan and organize workload accordingly.
• Review and interpret customers telephone requests (TSR) form and produce a Service Request (SR) by utilizing the JHITS COMIT system. Orders are tracked from start to completion. Customer is notified on status.
• Prepare Customer Service Authorization (CSA) forms for all Non-HITS/JHITS services (Cellular, Commercial services, and circuit requests).
• Receive and track all incoming procurement documents, and routes to the proper technician who is responsible for that account.
• Provide Telephone service to tyhe Fleet (Homeport, Transient, and Foreign vessels) for Ship to Shore requirements and RIMPAC Exercises. Coordination made between Port Operations and Hotel Services on dates/times of all connects and disconnects. Verify availability of funds. Process request to AT&T for processing.
• Updates databases regularly when changes are required.
• Establish and maintain an effective relationship with working associates.
• Work closely with Contracts and Planning personnel when working on requirements/installation of Multi-line Key System Units (KSUs).

Completed technical training and certificates received.

• WAWF - Receipts and Acceptance 3/18/09 NCTAMS PAC)
• 10th Procurement & Quality Seminar 4/6-4/8/10 NAVSEA Systems Command, Portsmouth)
• 2009 Annual Ethics Training, 6/28/10, NCTAMS PAC.
• Introduction to Federal Contracting 1/4-1/8/10 Phoenix, AZ
• Contract Administration 1/25-1/29/10 Denver, CO
• Contracting Officer Representative (COR) course 8/6-8/20/10 Portland, OR
• Source Selection 5/2-5/6/11 Las Vegas, NV
• Mission Strategy Execution 4/11-4/15/11 Washington, DC
• Mission Support Planning 4/4-4/8/11 Vienna, VA
• TCP/IP Networking 2/14-2/18/11 Houston,TX
• Understanding Network Fundamentals 1/10-1/13/11 Irvine, CA
• Basics of Government contracting 8/14-8/16/12 Las Vegas, NV
• Government Contract Accounting 8/14-8/15/13 Seattle,WA
• Contract Closeout 5/22-5/23/13 Long Beach, CA
• Preparing and Defending Government Contract Claims 5/20-5/21/14 Las Vegas, NV
• Contracting Officer Representative (COR) re-certification 5/5-5/9/14 Las Vegas, NV
• Administration of Government contracts - Foundation of Successful Contract Management & Performance 4/27-4/28/15 Las Vegas, NV
• FAR (Federal Aquisition Regulation) workshop 5/16-5/17/16 LaJolla, CA
• Administration of Government Contracts - Foundation of Successful Contract Management & Performance 6/20-6/21/16
• DISA Telecommunication Seminar 7/17-7/20/17 Scott AF Base, IL
• BOOT camp for Telecom, Datacom, and Networking for non engineer professionals and voice over IP, SIP, security, 6G, and the internet of everything 8/21-8/25/17 Washington, DC