Lisa Poulos
North Palm Beach,FL
Summary
Seasoned nursing professional offering 25 years of clinical knowledge from a well-rounded career beginning as a paramedic responding to 911 calls to working in the Emergency Department as a registered nurse to Nurse Consultant in Risk Management and Correctional Health as an administrator. Leveraging this knowledge to collaborating with a host of healthcare professionals dedicated to improving the quality of care for inmates with mental status and co-morbidities. Exceptional work ethic, problem solver, and effective in dealing with difficult situations sensitively.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Nursing
Palm Beach County Sheriff's Office
09.2024 - Current
- Oversee the nursing department's daily operations.
- Monitors quality assurance matrixes to ensure compliance and accreditation standards.
- Responsible 24/7 for the ongoing effective operation of the nursing department by exerting a leadership role that supports contract compliance.
- Ensure nursing services and documentation are provided and maintained in compliance with relevant licensure, certification, accreditation, and professional practice standards.
Director of Nursing
Palm Beach County Sheriff's Office
01.2023 - 07.2023
Director of Nursing
Palm Beach County Sheriff's Office
01.2023 - 07.2023
Assistant Director of Nursing
Palm Beach County Sheriff's Office
11.2022 - 01.2023
Charge Nurse
Palm Beach County Sheriff's Office
07.2022 - 11.2022
- Supervised and managed daily scheduling, tasking, and administration.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Collaborated with other healthcare professionals to provide quality patient care.
Registered Nurse - Correctional Health
Maricopa Co. Correctional Health
11.2020 - 03.2024
- Provided medically necessary, evidence-based integrated health care to patients going through the judicial system.
- Maintained continuity of care services that may emerge while in custody through assessments and appropriate nursing interventions.
Nurse Manager
Maricopa Co. Correctional Health
07.2019 - 11.2020
- Responsible for collaborating with staff and MSCO Officers to provide appropriate patient care while maintaining safety and security measures.
- Ensure facility is compliant with NCCHC standards.
- Providing direct supervision for clinical staff, approval of time cards, authorization of overtime, coaching and counseling, annual performance reviews.
Regional Claims Director
Banner Health
01.2014 - 08.2016
- Responsible for reviewing and developing a cost risk analysis related to Hospital and Physician Liability claims and litigation. Negotiated and directed the claims investigation process to resolution.
Nurse Consultant Risk Management
Banner Health
09.2008 - 01.2014
- Work hand-in-hand with Regional Claims Director to assist with claims investigation process by reviewing medical records for standard of care and/or negligence to determine appropriate resolution
RN Quality Coordinator - Emergency Department
Banner Health
10.2005 - 09.2008
- Work with Hospital and Medical staff at all levels of organization to design and implement risk reduction strategies while maintaining compliance.
RN, Emergency Department
Banner Health
02.2000 - 10.2005
- Responsible for patient triage and overall patient flow; developed and implemented triage training programs and auditing processes.
Education
Associate of Science - Nursing Education
Bryan School of Nursing
Lincoln, NE05-1998
Certification
- Certified Correctional Health Professional (CCHP) - 2020
- Certified Professional Healthcare Risk Management (CPHRM) - 2013
- OneBeacon Healthcare Risk Management Certification - 2012
- Certified Legal Nurse Consult - 2008
- Registered Nurse, State of Arizona - 2008
- Registered Nurse, State of Nebraska - 1998
- Paramedic, State of Nebraska - 1997
Timeline
Director of Nursing
Palm Beach County Sheriff's Office
09.2024 - Current
Director of Nursing
Palm Beach County Sheriff's Office
01.2023 - 07.2023
Director of Nursing
Palm Beach County Sheriff's Office
01.2023 - 07.2023
Assistant Director of Nursing
Palm Beach County Sheriff's Office
11.2022 - 01.2023
Charge Nurse
Palm Beach County Sheriff's Office
07.2022 - 11.2022
Registered Nurse - Correctional Health
Maricopa Co. Correctional Health
11.2020 - 03.2024
Nurse Manager
Maricopa Co. Correctional Health
07.2019 - 11.2020
Regional Claims Director
Banner Health
01.2014 - 08.2016
Nurse Consultant Risk Management
Banner Health
09.2008 - 01.2014
RN Quality Coordinator - Emergency Department
Banner Health
10.2005 - 09.2008
RN, Emergency Department
Banner Health
02.2000 - 10.2005
- Certified Correctional Health Professional (CCHP) - 2020
- Certified Professional Healthcare Risk Management (CPHRM) - 2013
- OneBeacon Healthcare Risk Management Certification - 2012
- Certified Legal Nurse Consult - 2008
- Registered Nurse, State of Arizona - 2008
- Registered Nurse, State of Nebraska - 1998
- Paramedic, State of Nebraska - 1997
Associate of Science - Nursing Education
Bryan School of Nursing
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