Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Lisa Price

Ormond Beach,FL

Summary

Knowledgeable Retail Leader with over 20 years of experience bringing planning and problem-solving abilities. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

District Leader

CVS Pharmacy
Saint Augustine, FL
01.2023 - Current
  • Created a strong team environment through effective communication and leadership skills.
  • Conducted regular performance reviews with direct reports to ensure goals were met or exceeded.
  • Monitored financial performance of the district and identified areas for improvement.
  • Resolved conflicts between departments within the district by developing innovative solutions.
  • Ensured compliance with safety standards throughout the district by implementing appropriate measures.
  • Initiated corrective action when necessary in response to customer complaints or other issues.

Store Manager

CVS Pharmacy
Ormond Beach, FL
12.2018 - 12.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated and maintained store signage and displays.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.

Shift/Operations Manager

CVS Pharmacy
Reading, PA
08.2008 - 11.2018
  • Provided guidance and support to employees regarding their job duties during shifts.
  • Identified opportunities for improvement in existing processes related to shift operations.
  • Helped employees accomplish tasks during peak periods.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.

Education

High School Diploma -

Fleetwood Senior High School
Fleetwood, PA
06-2000

Certificate of Completion - Cosmetology

Berks Career And Technolgy Center
Leesport, PA
06-2000

Skills

  • Active Listening
  • Professionalism
  • Team Leadership
  • Team Collaboration
  • Attention to Detail
  • Adaptability and Flexibility
  • Multitasking
  • Self Motivation

Certification

  • Licensed Pharmacy Technician

Accomplishments

  • 2020 FFL (Foundations for Future Leaders) Graduate
  • 2021 Paragon Award
  • 2023 MTC Award

Affiliations

  • Special Olympics Volunteer since 2023

References

References available upon request.

Timeline

District Leader

CVS Pharmacy
01.2023 - Current

Store Manager

CVS Pharmacy
12.2018 - 12.2022

Shift/Operations Manager

CVS Pharmacy
08.2008 - 11.2018

High School Diploma -

Fleetwood Senior High School

Certificate of Completion - Cosmetology

Berks Career And Technolgy Center
Lisa Price