Lisa Procher
Jacksonville,FL
Summary
Dynamic Business Solutions Advisor with a proven track record at Bank of America, enhancing team collaboration and driving strategic initiatives. Recognized for excellent attention to detail and adaptability, I streamlined processes and delivered superior customer service, significantly boosting productivity and client satisfaction through innovative solutions and effective communication. I'm always a leader and readily adapt to a team environment.
Overview
15
15
years of professional experience
Work History
Business Solutions Advisor
Bank of America
Orlando, FL
09.2010 - Current
- Collaborated with senior management on strategic planning initiatives that drove long-term success for the organization as a whole.
- Promoted a culture of innovation by encouraging idea-sharing among team members and rewarding creative problem-solving efforts.
- Streamlined business processes by identifying inefficiencies and implementing tailored solutions.
- Enhanced team collaboration for improved project outcomes through the introduction of effective communication tools.
- Delivered superior customer service, addressing concerns promptly and ensuring client satisfaction.
- Boosted overall productivity with the optimization of workflows and standard operating procedures.
- Designed post-sale training curricula to educate customers on use and maintenance of lending products.
Education
Diploma - Real Estate
Metropolitan Real Estate School
Doylestown, PA06.1994
Diploma -
Hatboro Horsham High School
Horsham, PA06.1991
Skills
Fast Learner
Highly Dependable
Excellent Attention to Detail
Consistent Positive Attitude
Willing to Go Above and Beyond
Very Adaptable
Accomplishments
2014- Board of Directors at YMCA
Timeline
Business Solutions Advisor
Bank of America
09.2010 - Current
Diploma - Real Estate
Metropolitan Real Estate School
Diploma -
Hatboro Horsham High School