Lisa Purcell
Gahanna,OH
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
Work History
Supervisor/CAC
Open Door Columbus
Columbus, OH
01.2025 - Current
- Supervised daily operations to ensure compliance with organizational policies.
- Coordinated staff schedules to optimize workflow and maintain adequate coverage.
- Conducted training sessions for new employees on safety procedures and best practices.
- Facilitated communication between staff and management to promptly address concerns.
- Resolved conflicts among team members through collaborative problem-solving techniques.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Engaged with diverse groups to promote inclusivity and participation.
- Collaborated with local organizations to enhance service offerings.
- Facilitated community events to connect residents with local resources.
Director of Educational Services
Champions
Orlando, FL
10.2023 - 11.2024
- Developed and implemented comprehensive educational programs to boost student engagement and learning outcomes.
- Led training sessions for staff on new educational tools and technologies.
- Evaluated curriculum effectiveness using feedback from students and educators.
- Coordinated professional development workshops for teaching staff.
- Facilitated communication among administration, teachers, and parents regarding educational initiatives.
- Researched best practices in education to drive program improvements.
- Organized special events, including parent nights and open houses, to promote school spirit.
- Resolved conflicts between students and staff to maintain a positive environment.
QMHS
UMCH Family Services Ohio
Columbus, OH
05.2022 - 04.2023
- Conducted assessments to identify mental health needs and develop care plans.
- Collaborated with multidisciplinary teams to coordinate patient treatment and support services.
- Provided crisis intervention and emotional support to clients in distress.
- Documented client progress while maintaining accurate records per regulatory standards.
- Educated clients and families on mental health resources and coping strategies.
- Facilitated group therapy sessions to enhance communication and peer support.
- Monitored client behavior, reporting concerns to appropriate professionals.
- Assisted in developing community outreach programs for mental health awareness initiatives.
Education
Business Management
Ohio Christian University
OhioSkills
- Proficient computer skills, PKMS, Microsoft, Excel, PowerPoint
- Logistics/Manufacturing
- Team leadership
- Conflict resolution
- Employee training
- Critical thinking
- Staff development
- Goal oriented
- Coaching and mentoring
- Department organization
- Verbal and written communication
- Employee motivation
- Risk management
- Performance management
- Budget management
- Documentation and reporting
- Staff discipline
- Task delegation
- Decision-making
- Complex Problem-solving
- Customer service
Timeline
Supervisor/CAC
Open Door Columbus
01.2025 - Current
Director of Educational Services
Champions
10.2023 - 11.2024
QMHS
UMCH Family Services Ohio
05.2022 - 04.2023
Business Management
Ohio Christian University