Lisa Rado
Petaluma,CA
Summary
Reliable employee seeking Personal Assistant position. Offering excellent communication and good judgment. Veteran Cafe Owner with hands-on experience in all areas of restaurant operations and management. Excellent communication, organizational and conflict resolution skills while leading a staff of up to 20 employees at one time. Organized and dependable, successful at managing multiple priorities while always keeping a positive attitude. Willingness to take on added responsibilities to meet team goals.
Caring, hardworking and devoted to comprehensive animal care, focused on overall health and wellness.
Overview
31
31
years of professional experience
Work History
Dog Breeder
Josie's Doodles
Petaluma, CA
10.2017 - Current
- Selected dogs for breeding according to knowledge of animals, genealogies, genetics and desired offspring characteristics.
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Stocked, cleaned and disinfected habitats of 5 litters of puppies to protect animal health and wellbeing.
- Fed, groomed and watered 40 goldendoodle puppies from 5 litters over 4 years.
- Kept records of animal health, medical treatment and injections and growth progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Owner/Operator
Da Vinci's Coffee & Tea
Petaluma, United States
06.2001 - Current
- Supervised and managed daily activities of 3 retail coffee locations and 20+ employees at one time.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Managed payroll, daily deposits and cost controls.
- Set employee schedules, delegated work and monitored quality and service performance.
- Delivered in-depth training to workers in food and drink preparation and customer-facing roles to promote strong team performance and excellent customer service.
- Spearheaded menu and staff development through facilitation of staff meetings.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Developed unique events and special promotions to drive sales.
Administrative Assistant
Ink, Inc.
Petaluma, CA
02.1996 - 12.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for owner.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
Education
Bachelor of Science - Business Administration
Sonoma State University
Rohnert Park, CA06.2000
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA06.1995
Skills
- Valid Driver's License
- Multitasking and Organization
- Bookkeeping and Basic Accounting
- Calendar Management
- Attention to Detail
- Operating Procedures
- Basic Animal Care
- Critical Thinking
- Honest and Trustworthy
- Overseeing Employees
- Organizational Systems
- Superior Customer Service
Timeline
Dog Breeder
Josie's Doodles
10.2017 - Current
Owner/Operator
Da Vinci's Coffee & Tea
06.2001 - Current
Administrative Assistant
Ink, Inc.
02.1996 - 12.2001
Bachelor of Science - Business Administration
Sonoma State University
High School Diploma -
Rancho Cotate High School
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