Lisa Ramsey
Visalia,CA
Summary
Organized professional with a strong background in shipping and logistics. Expertise in coordinating and managing shipments, optimizing high-volume distribution systems, and navigating customs procedures. Proven track record of improving efficiency and maintaining accuracy in record keeping.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Pacific Southwest Container
10.2019 - 07.2023
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Cataloged all received paperwork for accurate record-keeping.
- Collaborated with crews operating machine centers to determine and secure essential job materials.
- Inspected products for damages, shortages, and discrepancies.
- Received and distributed incoming packages to designated departments or personnel.
- Participated in inventory counts to maintain accurate stock levels.
- Prepared shipping documents such as bills of lading, invoices, and packing slips.
- Operated scanning devices to track merchandise throughout the facility.
Truck Driver
Swift Transportation
09.2017 - 08.2019
- Communicated with dispatchers regarding pickup and delivery times.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Verified load against shipping papers to ensure accuracy of shipment.
Assistant Retail Manager
FedEx Office
11.2006 - 06.2015
- Optimize inventory management by tracking usage and identifying trends
- Maintained oversight of employee behavior in relation to package management protocol.
- Managed daily financial responsibilities at EOD
- Coordinated staff shifts and confirmed payroll details
- Ensured quality standards were met for both materials and finished products.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Associate of Science - Accounting
College of The Sequoias
Visalia, CA12-2024
Vocational Education and Training - Medical Coding and Billing
CareerStep
Lehi, UT03.2024
Skills
- Knowledgeable in Microsoft Office Suite
- Class A Commercial Driver License
- Punctual and Reliable Time Management
- Materials Handling Equipment
- Safety and Compliance
- Barcode Scanning
- Records Management
- Self-Motivated and Independent
- Effective Communication
- Inventory Management and Software
- Inspection and Quality Control
- Shipping and Receiving Procedures
- Export Compliance Regulations
- Warehouse Software Systems
- Attention to Detail
- Staff Training and Development
- Delegation and Supervision
- Decision-making capabilities
- Employee Scheduling
- Project Management
Certification
- AAPC Certified Professional Coder
- CDL A Doubles/Triples Endorsement
Accomplishments
- The National Society of Leadership and Success Member 2024
- 2007 FedEx Office President's Club
References
References available upon request.
Timeline
Shipping Clerk
Pacific Southwest Container
10.2019 - 07.2023
Truck Driver
Swift Transportation
09.2017 - 08.2019
Assistant Retail Manager
FedEx Office
11.2006 - 06.2015
Associate of Science - Accounting
College of The Sequoias
Vocational Education and Training - Medical Coding and Billing
CareerStep
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