Lisa Reed

Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds. Developed Enterprise Solutions for 17 sites in Muse.

• Provided Staff training of new Muse workflows for Enterprise solutions moving to Epic.
• Conducted meetings with IS coordinators for transition to Muse NX to include updating Standardized Roles and Profiles, cleaning up database and optimizing User workflows and Staff Education.
• Conducted meetings with junior staff members to discuss program specifications and process models. This included Muse V9 fixes and Muse NX build and testing, configuration of Case Stress machines and EKG cart and troubleshooting issues in Muse V9.
• Projects that I am working on or have completed. Truvetta, HH Case upgrade, Viz AI, Syngo upgrades at LIJ, HH, SY, PMC & SSUH, Zio Monitors, Carescape Monitors at NSUH, Cardioday at Glen Cove, Mather NX and the Enterprise Muse NX projects.

Allscripts Touchworks, Allscripts SCM, GE Muse V9/NX/Web, Syngo Dynamics/Sys Admin/Service tools, Sectra/IEP/Nuance/Nucleus, Ge Centricity, Service Now, Workfront, Koko/Inspire PFT, Xper/Whitt, Preventis/Biotel/iRhythm/Gmedical Holters, Tight VNC Viewer, PaceArt

• Implemented GE Bar Code Reader project for over 250 Mac 5500 EKG machines in the UH Enterprise
• Standardized the Muse Editor Workflow for over 14 hospitals
• Updated all HIS locations to enable user to pull orders to GE EKG machines via Analog line, Wireless or using Bar code Reader
• Brought 5 new hospitals into the UH Enterprise system
• Currently working on bringing in 3 more
• Implemented I rhythm Zio E-Doc into Muse to improve physician workflow
• Secured Quotes for all new GE Case machines and Mac VU 360's, tracked delivery and implementation via Service Now Task boards
• Maintained upgrades for all GE EKG machines in the UH Enterprise
• Programed and networked all GE EKG, Phillips EKG, and Case Treadmill machines and trained staff on use of Equipment
• Developed and ran Database Reports in Muse Editor for managers
• Worked with Integration to run ADT, Orders and Results testing with Allscripts SCM, and Epic in Muse Editor Test
• Worked with integration with Muse Web links in Allscripts SCM, Allscripts Touch works and Community Portal in Test and Production
• Rolled out Holter systems: G Medical, Biotel and Preventice across the UH Enterprise
• Maintained all Muse Servers: Modem, Datamed, Production, Test, Web and Open Servers LR Added Users to Muse Wed and Muse Editor and maintained Sailpoint requests and tasks in Service Now
• Entered new projects in Workfront for integration requests
• Added Users to Syngo
• Fixed verification errors in Syngo Service Tools for Cath, Echo, Vascular and Stress studies
• Merged and separated studies in Syngo for all study types
• Pulled and sent images via Sectra, VNA, PACs, Rad Connect, IEP, Nucleus and other imaging portals
• Upgraded Muse V9 to Muse NX Web and Muse NX Editor in preparation for Epic platform change
• Implemented Care Scape bed side monitors and Spacelab bedside monitors to transmit to Muse
• Pulled Hemodynamics from Xper for Cath studies in Syngo
• Trained all staff types for Syngo and Muse applications and developed training materials
• Facilitated Testing for ADT, Orders and Results in preparation for Epic in Muse NX.

• Observed up to 40 patients Fukuda Denshi ICU Monitors daily
• Interpreted cardiac rhythms for all patient monitors in the ICU and provided daily documentation
• Called codes for critical rhythms
• Alerted clinical staff when leads needed replaced or batteries on monitors was low
• Communicated with RN if there was a rhythm change and documented those changes
• Maintained required competencies by achieving all necessary certification milestones required by state and local oversight organizations
• Documented when patient left the unit and when they returned.

• DataArk, Workfront, Salesforce and SSMS
• Managed Client Expectations and balance the needs of the company and clients to ensure satisfaction both in regard to, current functionality of DataArk vs Client's needs
• Partnered with sales to define the scope for each project including Legacy system review, multiple project scheduling and prioritization, design definition of the end product and data mapping
• Optimizing design to reduce clicks for providers reviewing Legacy data in DataArk
• Participate in Sales Pass-off meetings between Sales, Administration and PMO resources
• Partner with Project Manager to translate Kick-off feedback into Project plans /Milestones and Solution Design
• Interfaced with the Development team to incorporate new features and functionality based on client and project needs
• Legacy systems that I worked with to retire into DataArk were, Meditech, Allscripts, Cerner, NextGen, McKesson, eClinicalWorks and Athena Health.

• Implemented upgrades with the GE Muse Data Archival System
• Implemented upgrades with Physio-Control Lifenet Alert System in the ED and Cath Lab
• Troubleshooting with Meditech and Muse interface issues regarding HL7 reporting, HL7 billing and PCI
• Recovered over $897,000 + in lost revenue for ECG's
• Designed and conducted EKG training for Department and Hospital Staff
• Developed cardiology related competencies and workflow for Department and Hospital Staff
• Developed new workflow and training for our new Urgent Care Center in Solon, Ohio
• Performed ECG's and EEG's.

• Implemented GE Muse Data Archival System to replace current paper system
• Developed new workflow for Biometrics Department
• Developed Competencies and updated Policies and Procedures for Biometrics Department
• Performed ECG's, EECP, EEG's, PVR's, Stress Testing, Holter Monitor application and scanning, 30 day Event Monitoring and Palm Arch Studies.