Doyle Gates
Monroe Township
Summary
Diligent and dedicated healthcare professional with a passion for leading quality improvement initiatives. Committed to enhancing the healthcare system, focusing on the well-being of clinical staff and the safety and care of patients. Experienced in implementing strategies for positive change and optimal outcomes. Skilled in collaborating with multidisciplinary teams to streamline processes and deliver high-quality care.
Overview
12
12
years of professional experience
Work History
Senior Quality Engineer/QA Lead
Altera Digital Health/Northwell Health
10.2021 - Current
- Effectively led teams through many UAT phases to implement software enhancements at our client's facilities.
- Utilized an established defect resolution process to ensure all identified defects are monitored and resolved.
- Led the testing phases for a multi-component integration of Salesforce into our clients ecosystem to improve patient communications.
- Maintained collaboration with development and management teams to ensure all testing dependencies and nuances are communicated and understood.
- Analyzed development requirements, building test plans, designing test scripts, and implementing test strategies for the clients identified projects.
Release Manager
Netsmart Technologies
10.2018 - 10.2021
- Coordinated scheduled releases and updates for our clients production and non-production environments.
- Responsible for logging defects and tracking issues towards resolution while facilitating communication between support and development.
- Owned our client’s test case development with purpose to identify workflow and process issues.
- Created and executed automated tests using HP UFT and Selenium automation frameworks to maintain a regression testing suite.
Test Analyst
Cerner Corporation
06.2017 - 10.2018
- Created and assisted in the development and execution of manual, automated and exploratory tests, using a risk-based testing process.
- Drove the automation initiative for various nursing development components to pursue continuous delivery for Cerner’s Clinical Assessments program.
- Provided leadership and mentorship amongst the testing community to facilitate the execution of a defined testing process.
- Received honorable recognition for spearheading a project to automate my organization’s documentation process.
Business Apprentice
Cerner Corporation
05.2013 - 06.2017
- Performed iterative testing duties to release updated code to our clients.
- Worked under guidance of experienced professionals to learn trade best practices and techniques in the Quality Assurance industry.
Education
Master of Healthcare Administration - Healthcare Administration
Hofstra University
Hempstead, NY05-2022
Bachelor of Health Sciences - Health Sciences
University of Missouri – Kansas City
Kansas City, MO06-2017
Skills
- JIRA
- SharePoint
- HP Quality Center
- ALM Octane
- MS Office
- Relationship Management
- Team Management
- Issue Tracking & Facilitation
- Automation Development
- Test Plan Development
- Quality Assurance
- Root Cause Analysis
- Release Management
- Regression Testing
- Exploratory Testing
- Defect management
- Requirements Analysis
- Software Development Lifecycle
Timeline
Senior Quality Engineer/QA Lead
Altera Digital Health/Northwell Health
10.2021 - Current
Release Manager
Netsmart Technologies
10.2018 - 10.2021
Test Analyst
Cerner Corporation
06.2017 - 10.2018
Business Apprentice
Cerner Corporation
05.2013 - 06.2017
Master of Healthcare Administration - Healthcare Administration
Hofstra University
Bachelor of Health Sciences - Health Sciences
University of Missouri – Kansas City
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