Lisa Reilly

• Led a high-performing team of 19 pharmacists and technicians to deliver exceptional patient care and service.
• Ensured regulatory compliance, by adhering to the Pennsylvania BOP laws.
• Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy for 10,000 prescriptions per month.
• Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
• Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
• Enforced compliance with pharmacy regulations.
• All managerial duties such as, but not limited to, schedule assignments, PTO, reviews, and disciplinary actions.

• Improved patient outcomes by providing comprehensive medication therapy management and counseling.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.

• Personalized patient pharmacy care through the primary physicians associated with a network of offices.
• Counseled patients regarding proper intake of medications.
• Managed drug and supply inventories.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

• Performed staff pharmacist functions including checking unit dose medications as well as, IV admixtures.
• Rounded with health care team.

• Provided significant therapeutic and pharmacologic intervention.
• Considered a primary drug information source for physicians and nurses.
• Performed all staff pharmacist functions including unit dose system with IV admixture program and chemotherapy dispensing.
• Precepted pharmacy students and trained new pharmacists.

Retail Pharmacist.