LISA RICHARDS
Las Vegas
Summary
Experienced Nurse Leader with 17 years in Maternal Child services, specializing in staff performance evaluation and education program development. Skilled in managing departmental budgets and enhancing team dynamics through strategic planning. Expertise in problem-solving and conflict management drives improved patient care outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
INTERIM NURSE MANAGER OBSTETRICAL EMERGENCY ROOM
ST AGNES
FRESNO
03.2025 - Current
- SUCCESSFULLY MANAGED A REMOVAL PLAN AND DEMONSTRATED TO SURVEYORS THAT ALL ACTIONS TAKEN WERE EFFECTIVE IN PREVENTING FURTHER HARM TO LIFT AN IMMEDIATE JEOPARDY
- ASSISTED WITH THE NTSV RATE AND REDUCING NTSV RATE BY 50% OVER A QUARTER
- SUCCESSFULLY DEVELOPED AND IMPLEMENTED A PROGRAM FOR HYPERTENSIVE DISORDERS OF PREGNANCY AND PLANNED TO REDUCE FALLOUTS TO 0% BY THE END OF THE YEAR
- IMPLEMENTED AN EDUCATION STRATEGY AND TRAINING PLAN FOR CURRENT NURSES TO TRANSITION INTO LABOR AND DELIVERY FROM OTHER DEPARTMENTS TO BUILD OUT STAFFING FROM WITHIN
- DEVELOPED A STAFF ENGAGEMENT PROGRAM TO IMPROVE COMMUNICATION
- PERFECTED LEADER ROUNDING IN MATERNAL/CHILD SERVICES WITHIN THE DEPARTMENT
- DEVELOPED A SIMULATION SCHEDULE WITHIN THE UNIT FOR OB EMERGENCIES
- DEVELOPED A SAFE STAFFING MODEL BASED ON ACUITY THAT WAS COST SAVING
- ASSISTED WITH FINALIZING POLICIES AND PROCEDURES TO IMPROVE THE DELIVERY OF NURSING CARE
- IMPLEMENTED PLANS FOR IMPROVEMENT IMMEDIATELY AND SET TIMELINES FOR GOALS
- PROVIDED GUIDANCE IN SEVERAL NURSING COMMITTEES
- SUCCESSFULLY COMPLETED A JCAHO SURVEY AND CMS RESURVEY AFTER IMMEDIATE JEOPARDY STATUS
INTERIM CLINICAL NURSE SPECIALIST/PROFESSIONAL DEVELOPMENT
KAISER
WALNUT CREEK
03.2024 - 03.2025
- MANAGING CLINICAL EDUCATION OPERATIONS FOR LABOR AND DELIVERY AND MOM/BABY
- UPDATED POLICY AND PROCEDURES BASED ON MOST RECENT EVIDENCED BASED PRACTICE
- PROVIDED LEADERSHIP FOR STAFF SKILLS DEVELOPMENT DAYS AND EVIDENCED BASED PRACTICE EDUCATION UPDATES.
- ARRANGED FOR STAFF TO COMPLETE REQUIRED EDUCATION FOR THEIR POSITIONS
- KAISER WALNUT CREEK CA
INTERIM DIRECTOR OF MATERNAL/CHILD HEALTH DEPARTMENT
NORTHWESTERN REGIONAL
ELKO
11.2022 - 12.2022
- MANAGING CLINICAL OPERATIONS FOR NURSE LDRP AND NURSERY
- UPDATED POLICY AND PROCEDURES BASED ON MOST RECENT EVIDENCED BASED PRACTICE
- UPDATES AND IMPLEMENTED A ROBUST TRAINING AND ONBOARDING SYSTEM FOR CLINICAL STAFF
- ARRANGED FOR STAFF TO COMPLETE REQUIRED EDUCATION FOR THEIR POSITIONS
INTERIM DIRECTOR OF NURSING
RESET IV
LAS VEGAS
05.2022 - 11.2022
- MANAGING CLINICAL OPERATIONS FOR NURSES IN 11 DIFFERENT CITIES FOR MOBILE IV INFUSION SERVICES
- DEVELOPED THE ENTIRE POLICY AND PROCEDURE MANUAL FOR NURSES
- IMPLEMENTED AN LMS FOR NURSING STAFF
- DEVELOPED A ROBUST TRAINING AND ONBOARDING SYSTEM FOR CLINICAL STAFF
- BUILT OUT MANY TRAINING PROGRAMS AND EXECUTED THE TRAINING FOR CLINICAL STAFF
INTERIM NURSE MANAGER LABOR AND DELIVERY/NICU
ST ROSE SAN MARTIN
LAS VEGAS
09.2021 - 05.2022
- DEVELOPED A PERINATAL SAFETY PROGRAM TO REDUCE COST AND MANAGE UNINTENDED OUTCOMES
- REDUCED PRIMARY CESAREAN SECTION RATE BY 50% OVER A QUARTER
- SUCCESSFULLY ASSISTED WITH THE IMPLEMENTATION OF A PROGRAM FOR HIGH BLOOD PRESSURE AND REDUCED FALLOUTS TO 0% BY THE END OF THE YEAR
- IMPLEMENTED AN EDUCATION STRATEGY AND TRAINING PLAN FOR CURRENT NURSES TO TRANSITION INTO LABOR AND DELIVERY FROM OTHER DEPARTMENTS TO BUILD OUT STAFFING FROM WITHIN
- DEVELOPED A STAFF ENGAGEMENT PROGRAM TO IMPROVE COMMUNICATION
- PERFECTED LEADER ROUNDING IN MATERNAL/CHILD SERVICES WITHIN THE DEPARTMENT
- OUR PATIENT SATISFACTIONS SCORES IMPROVED FROM 80% TO 100% IN MOST AREAS
- DEVELOPED AN EDUCATION PROGRAM WITH CE’S FOR NURSES
- PROCURED DONATIONS SO THAT NURSES COULD OB CERTIFICATION
- COMPLETED A HIGH-RISK OB SIMULATION CONFERENCE FOR NURSE AND PHYSICIAN LEADERS
- DEVELOPED A SIMULATION SCHEDULE WITHIN THE UNIT FOR OB EMERGENCIES
- DEVELOPED A SAFE STAFFING MODEL BASED ON ACUITY THAT WAS COST SAVING
- ASSISTED WITH FINALIZING POLICIES AND PROCEDURES TO IMPROVE THE DELIVERY OF NURSING CARE
- IMPLEMENTED PLANS FOR IMPROVEMENT IMMEDIATELY AND SET TIMELINES FOR GOALS
- PROVIDED GUIDANCE IN SEVERAL NURSING COMMITTEES
- INSTRUMENTAL ROLE IN PLANNING, DEVELOPMENT, AND CLINICAL ASPECT OF OPENING UP A LEVEL 3 NICU AND OB EMERGENCY TRIAGE
- SUCCESSFULLY COMPLETED A JCAHO SURVEY
INTERIM ASSISTANT NURSE MANAGER LABOR AND DELIVERY/POSTPARTUM
KAISER
SAN JOSE
08.2020 - 09.2021
- MANAGED ADO RESPONSES AND MEETINGS BETWEEN NURSES AND MANAGEMENT
- PERFECTED LEADER ROUNDING IN MATERNAL/CHILD SERVICES WITHIN THE DEPARTMENT
- WORKED CLOSELY WITH NURSE MANAGER TO MAKE THE EDUCATION REQUIREMENTS OF STAFF MORE ROBUST TO EXPAND KNOWLEDGE AND SKILLS
- MANAGED STAFFING BASED ON ACUITY
- ACTED AS LIAISON FOR CONFLICT RESOLUTION BETWEEN STAFF AND MANAGEMENT
- KAISER SAN JOSE, CA
CLINICAL SUPERVISOR LABOR AND DELIVERY
SPRING VALLEY
LAS VEGAS
08.2019 - 08.2020
- OVERSEEING DAY TO DAY OPERATIONS WITHIN THE DEPARTMENT/STAFF.
- COUNSELING, MOTIVATING AND DISCIPLINING NURSES.
- CONDUCT PERFORMANCE REVIEWS FOR STAFF ANNUALLY.
- ATTENDING MEETINGS WITH GOVERNING BOARD MEMBERS, DEPARTMENT HEADS AND PHYSICIAN COLLEAGUES.
- CHAMPIONING INITIATIVES TO IMPROVE PATIENT AND STAFF SATISFACTION.
- PERFORMED NURSE LEADER ROUNDING
- CLOSING PAYROLL USING KRONOS SYSTEM.
STAFF RN LABOR AND DELIVERY
SUNRISE CHILDRENS HOSPITAL
LAS VEGAS
06.2011 - 08.2019
- Managed labor and delivery, including triage for high-risk antepartum cases.
- Circulated in operating rooms during surgical procedures.
- Assisted in the development and implementation of a perinatal navigator program for patients with social determinants and other related factors.
- Provide case management services to pregnant and postpartum clients, ensuring access to prenatal, pediatric, and community health resources.
- Conducted comprehensive assessments addressing medical, psychosocial, and environmental needs to promote healthy pregnancy outcomes
- Coordinate care among healthcare providers, social services, and support programs to reduce barriers and improve continuity of care.
- Educate clients on prenatal care, breastfeeding, and infant safety
- Monitor client progress, update care plans, and maintain detailed documentation in compliance with program and regulatory requirements.
- Develop individualized care plans and coordinate services with obstetric, pediatric, mental health, and community providers.
- Assisted in pre-operative preparations and post-anesthesia care unit functions.
- Progressed to relief charge position while supporting educational initiatives.
STAFF RN LABOR AND DELIVERY
WESTERN ARIZONA REGIONAL MEDICAL
BULLHEAD CITY
06.2009 - 06.2011
- DUTIES INCLUDE BUT NOT LIMITED TO: LABOR AND DELIVERY, LABOR AND DELIVERY TRIAGE AND LOW RISK ANTEPARTUM, PRE-OP AND THE STABILIZATION/TRANSFER OF PATIENTS TO HIGHER LEVEL OF CARE.
- PROGRESSED TO RELIEF CHARGE.
Education
DOCTOR OF NURSING PRACTICE -
LIBERTY UNIVERSITY
Lynchburg, VA12-2026
POSTMASTER CERTIFICATE - FAMILY NURSE PRACTITIONER
HERZING UNIVERSITY
Milwaukee, WI04.2024
MASTERS DEGREE - NURSING EDUCATION
WESTERN GOVERNORS’ UNIVERSITY
Salt Lake City, UT06.2018
BACHELORS DEGREE - NURSING
GRAND CANYON UNIVERSITY
Phoenix, AZ02.2016
ASSOCIATES DEGREE - NURSING
MOHAVE COMMUNITY COLLEGE
Bullhead City, AZ06.2009
Skills
- Project management
- Departmental operations
- Self-motivation
- Employee relations
- High-risk obstetrics management
- Strategic planning
- Policy writing and approval
- Evidence-based practice
- Nursing leadership
- Patient safety initiatives
- Staff training
- Performance improvement
- Regulatory compliance
- Budget management
Credentials
- MSN
- RNC-OB
- C-EFM
- FNP
- DNPc
Certification
• ACLS
• BLS
• Family Nurse Practitioner
• AWHONN Intermediate
• AWHONN Intermediate Instructor
• AWHONN Advanced
• NRP
• RNC-OB
• C-EFM
• AWHONN Member
• BLS
• Family Nurse Practitioner
• AWHONN Intermediate
• AWHONN Intermediate Instructor
• AWHONN Advanced
• NRP
• RNC-OB
• C-EFM
• AWHONN Member
Prn Agency Experience
Las Vegas, NV, Southern Hills Hospital, 07/01/23, Present
Travel Nurse Experience
- Visalia, CA, Kaweah Delta, 08/01/17, 02/01/18
- Oakland, CA, Kaiser San Leandro, 03/01/18, 06/01/18
- Fontana, CA, Kaiser Fontana, 07/01/18, 10/01/18
- San Jose, CA, Good Samaritan, 09/01/21, 10/01/21
- Las Vegas, NV, Spring Valley Hospital, 07/01/22, 10/01/22
- Santa Clarita, CA, Henry Mayo Medical Center, 12/01/22, 03/01/23
- Fresno, CA, Community Medical Center, 05/01/23, 11/01/23
- Henderson, NV, Henderson Hospital, 11/01/23, 01/01/24
- Walnut Creek, CA, John Muir Medical Center, 08/01/24, 11/01/24
- Visalia, CA, Kaweah Delta, 03/01/25, 06/01/25
Timeline
INTERIM NURSE MANAGER OBSTETRICAL EMERGENCY ROOM
ST AGNES
03.2025 - Current
INTERIM CLINICAL NURSE SPECIALIST/PROFESSIONAL DEVELOPMENT
KAISER
03.2024 - 03.2025
INTERIM DIRECTOR OF MATERNAL/CHILD HEALTH DEPARTMENT
NORTHWESTERN REGIONAL
11.2022 - 12.2022
INTERIM DIRECTOR OF NURSING
RESET IV
05.2022 - 11.2022
INTERIM NURSE MANAGER LABOR AND DELIVERY/NICU
ST ROSE SAN MARTIN
09.2021 - 05.2022
INTERIM ASSISTANT NURSE MANAGER LABOR AND DELIVERY/POSTPARTUM
KAISER
08.2020 - 09.2021
CLINICAL SUPERVISOR LABOR AND DELIVERY
SPRING VALLEY
08.2019 - 08.2020
STAFF RN LABOR AND DELIVERY
SUNRISE CHILDRENS HOSPITAL
06.2011 - 08.2019
STAFF RN LABOR AND DELIVERY
WESTERN ARIZONA REGIONAL MEDICAL
06.2009 - 06.2011
DOCTOR OF NURSING PRACTICE -
LIBERTY UNIVERSITY
POSTMASTER CERTIFICATE - FAMILY NURSE PRACTITIONER
HERZING UNIVERSITY
MASTERS DEGREE - NURSING EDUCATION
WESTERN GOVERNORS’ UNIVERSITY
BACHELORS DEGREE - NURSING
GRAND CANYON UNIVERSITY
ASSOCIATES DEGREE - NURSING
MOHAVE COMMUNITY COLLEGE