Lisa Riddle
KNOXVILLE,Tennessee
Summary
I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Site Supervisor
Anne Arundel Dermatology Association
10.2021 - Current
- I oversee and coordinate the efforts of administrative staff.
- I order supplies to ensure proper inventory for the clinic and office.
- I plan, schedule, assign and monitor the work activities of assigned personnel.
- I ensure appropriate daily staffing and coordinate changes in staff schedules and work positions when short-staffed.
- I monitor the efficiency and quality of department operations.
- I assist in Clinic when needed and willingness to cover all roles of an MA and/or front desk.
- I address all compliance and regulatory issues as required. Assure department compliance in all areas.
- I perform patient service functions as necessary including problem resolution and act as a resource for internal and external patients.·
- I work with the MA team to monitor lab for Clinical Lab Improvement Amendments and OSHA compliances. I Ensure MA staff are complying with safety measures at all times
- I implement policies and procedures
- I take appropriate corrective action with personnel as required.
- I address patient concerns. Follow-up on patient problems, complaints and inquiries, with research to assure satisfactory completion.
- I adhere to the healthcare compliance policy.
- Perform other related duties as required or assigned.
- Participate in off-site events as needed.
- Attend required meetings as scheduled.
Clinical Supervisor
Anne Arundel Dermatology Association
09.2019 - 10.2021
- I participated in interviewing, hiring and training of new MA team members.
- I set up procedure trays, instruments, and equipment according to instructions.
- I prepared Path/lab specimens, and routed to the correct lab directed by the patient's insurance plan.
- I respond to patient questions in the office and on the phone as instructed.
- I calibrated, cleaned, sterilized and inventoried all equipment & instruments according to schedule. Kept appropriate records of maintenance.
- I maintained medication supplies, discarded out-of-date supplies, and kept appropriate records.
- Maintained infection control and make sure supply rooms and cabinets were stocked
Education
Associate of Science -
National College of Business And Tech-Lexington
PikevilleSkills
- Team Leadership
- Staff Training
- Performance Monitoring
- Hiring and Onboarding
- Employee Training
- OSHA Compliance
- Supply Ordering
Timeline
Site Supervisor
Anne Arundel Dermatology Association
10.2021 - Current
Clinical Supervisor
Anne Arundel Dermatology Association
09.2019 - 10.2021
Associate of Science -
National College of Business And Tech-Lexington
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