Lisa Robinette
Bradenton,FL
Summary
Accomplished Public Safety Officer with a solid history of achievements in public safety, customer service, and retail. Managed effective incident reporting and shift scheduling for 12-hour shifts, employing de-escalation techniques and Taser deployment to ensure safety and compliance. Conducted thorough report writing and property retrieval, enhancing team dynamics and operational success through training and team building.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Public Safety Sergeant
Sarasota Memorial Hospital
Sarasota, FL
10.2022 - Current
- Conducted training sessions to improve team skills and operational readiness
- Achieved Taser certification to reinforce safety protocols and response effectiveness
- Organized team-building activities to strengthen collaboration and communication
- Worked 12-hour shifts to ensure adequate staffing
- Obtained a D license for operating designated vehicles
- Acquired a G license for driving larger vehicles
- Report writing
- Scheduling
Public Safety Officer
Lee Health
Fort Myers, FL
03.2021 - 10.2022
- Prepared detailed reports documenting incidents and observations to ensure accurate records and support follow-up actions.
- Monitored activity at a stationary post to ensure safety and security.
- Conducted mobile patrols to ensure security across designated areas.
- Conducted baker act search to locate individuals in crisis for their safety.
- Utilized de-escalation techniques to diffuse potentially volatile situations.
- Executed property retrieval processes to recover lost or stolen items.
- Oversaw activities at a stationary post to maintain order and prevent incidents.
Store Manager
Automotive Maintenance & Supply
Venice, FL
09.2018 - 04.2021
- Managed daily operations for automotive maintenance and supply store.
- Oversaw daily store operations at automotive maintenance and supply locations.
- Directed staff scheduling and coaching for optimal performance.
- Monitored inventory levels and organized stock for efficient management.
Store Manager/Loss Prevention
Bealls Outlet
Port Charlotte, FL
03.2011 - 09.2015
- Led Bealls Outlet store operations and daily front-end routines.
- Oversaw daily operations at Bealls Outlet, ensuring smooth front-end routines.
- Directed associates in daily tasks, promoting adherence to customer service standards.
- Greeted and assisted customers, addressing inquiries and resolving complaints to enhance overall customer experience. Directed and supervised employees in sales and inventory processes, ensuring accurate cash reconciliation and quality service delivery.
Assistant Services Manager
Chrysler Dodge
Venice, FL
11.2010 - 03.2012
- Created repair orders and finalized them for processing. Applied Tech hours. Advised customers on required vehicle repairs. Conducted follow-up calls to ensure customer satisfaction and address inquiries. Scheduled customer appointments to ensure timely service. Coordinated with warranty companies to facilitate covered repairs, ensuring customer coverage and satisfaction. Delivered customer vehicles promptly after service completion to enhance customer experience. Performed basic vehicle maintenance checks to ensure safety and functionality of the vehicle, checked tire pressure, wipers, headlight and tail light and blinker bulbs. Communicated all vehicle concerns directly to customers for transparency.
- Examined customer concerns to identify required repairs and assigned repairs to technicians
- Scheduled service appointments for Chrysler Dodge customers to streamline workflow and repair orders for Chrysler Dodge customers
- Created repair orders and finalized them for processing. Applied Tech hours. Advised customers on required vehicle repairs. Conducted follow-up calls to confirm customer satisfaction and resolve issues. Scheduled customer appointments to ensure timely service. Coordinated with warranty companies to facilitate covered repairs, ensuring customer coverage and satisfaction. Delivered customer vehicles promptly after service to ensure satisfaction. I did the basic overall vehicle maintenance of the vehicle, checked tire pressure, wipers, headlight and tail light and blinker bulbs. Brought any and all concerns to the customer.
Education
High school diploma -
Skills
- Emergency response coordination
- Incident reporting
- Taser operation
- Patrol supervision
- Team leadership
- De-escalation
- Non-lethal intervention techniques
Personal Information
- Title: Public Safety Sergeant
- Driving License: D License, G License, Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
IAHSS, D License, G License, Driver's License
Timeline
Public Safety Sergeant
Sarasota Memorial Hospital
10.2022 - Current
Public Safety Officer
Lee Health
03.2021 - 10.2022
Store Manager
Automotive Maintenance & Supply
09.2018 - 04.2021
Store Manager/Loss Prevention
Bealls Outlet
03.2011 - 09.2015
Assistant Services Manager
Chrysler Dodge
11.2010 - 03.2012