LISA SANABRIA
Yukon,PA
Summary
Proactive Detention Officer with extensive experience in emergency response, inmate processing, and facility inspections. Skilled in maintaining security, providing medical aid, and overseeing daily operations. Brings strong leadership, problem-solving abilities, and a commitment to safety and efficiency in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DETENTION OFFICER
OKLAHOMA COUNTY DETENTION CENTER
Oklahoma City, OK
09.2020 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
SUPERVISOR OF PORTERS
GUCKENHEIMER
OKLAHOMA CITY,OK.
04.2012 - 09.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
TEMPORARY WORKER
LABOR READY
OKLAHOMA CITY
02.2012 - 07.2012
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
WAITRESS
EL CHICO
OKLAHOMA CITY, OK.
10.2010 - 12.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
OFFICE CLERK
COMANCHE NATION PRESCRIPTION ASSISTANCE
LAWTON,OK.
03.2009 - 08.2010
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
ADMIINISTRATIVE ASSISTANT
COMANCHE NATION CAREGIVER PROGRAM
LAWTON,OK.
03.2008 - 03.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
CASHIER
K-MART
LAWTON,OK.
01.2008 - 03.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
FRONT OFFICE CLERK
DR. MILES OFFICE
MOORE,OK.
08.2007 - 10.2007
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
Education
GED -
UNITED URBAN INDIAN COUNCIL
OKLAHOMA CITY,OK.05-2007
Skills
- Behavioral observation
- Physical restraint
- Body and cell searches
- Headcounts
Affiliations
- HONOR GUARD
Certification
CPR
Timeline
DETENTION OFFICER
OKLAHOMA COUNTY DETENTION CENTER
09.2020 - Current
SUPERVISOR OF PORTERS
GUCKENHEIMER
04.2012 - 09.2020
TEMPORARY WORKER
LABOR READY
02.2012 - 07.2012
WAITRESS
EL CHICO
10.2010 - 12.2010
OFFICE CLERK
COMANCHE NATION PRESCRIPTION ASSISTANCE
03.2009 - 08.2010
ADMIINISTRATIVE ASSISTANT
COMANCHE NATION CAREGIVER PROGRAM
03.2008 - 03.2009
CASHIER
K-MART
01.2008 - 03.2008
FRONT OFFICE CLERK
DR. MILES OFFICE
08.2007 - 10.2007
GED -
UNITED URBAN INDIAN COUNCIL