Lisa Saunders
Medical Record Specialist
2632 Echo Park Dr.,Castle Rock, CO 80104
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, with out supervision and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Medical Record Specialist-Remote Contract Work
Javen Technologies
Castle Rock, CO
01.2023 - 04.2024
- Maintain complete confidentiality in accordance with organization and legal requirements.
- Scan and validate medical records for upload using Epic and PEGA software.
- Safeguard patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Work with speed, efficiency and accuracy to process documentation and complete projects.
- Manage electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
- Maximize accuracy and completeness of medical records through in-depth audits and patient information reviews.
Front Office Coordinator
Concierge Medical Care
Denver, CO
10.2012 - 10.2022
- Managed administrative processes and prepared key reports and documentation.
- Processed new patient charts as well as recording and maintaining patient information
- Scheduling and confirming patient appointments
- Greeting visitors and patients
- Managing accounts payable and receivable using Quickbooks
- Knowledgeable in medical coding and HIPAA compliance
- Strong pharmacy prior authorization skills
- Oversaw office inventory
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Resolved customer complaints or answered customers' questions.
Skills
- Strong understanding of standard business processes and daily office operation
- Strong individual and team performer
- Excellent customer service and de escalation skills
- Electronic Medical Records (Epic software)
- Efficient and detail-oriented
- Experience in matching and merging duplicate records
- Solid problem solving and time management skills
- Proficient in Medical terminology
- Prior experience in Health Information Management (HIM)
- Experience with Patient Registration processes
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Company CultureWork-life balanceWork from home optionFlexible work hoursTimeline
Medical Record Specialist-Remote Contract Work
Javen Technologies
01.2023 - 04.2024
Front Office Coordinator
Concierge Medical Care
10.2012 - 10.2022
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