Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Lisa Screen Housley

Vocational Specialist
Syracuse,New York

Summary

Experienced Certified Rehabilitation Counselor skilled at conducting telephonic disability case management, return-to-work, vocational assessments, reviewing and analyzing medical/psychological records, coordinating with physicians and employers to determine workplace modifications and accommodations. Excellent communication skills, both written and verbal, with a pleasant and professional communication style with customer service focus.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Vocational Rehabilitation Case Manager

The Hartford Insurance
05.2002 - Current
  • Performed case management services and maintained an active caseload of 100+ clients.
  • Obtained authorization of releases from clients to ascertain copies of their medial/ psychological reports for disability verification.
  • Consulted with physicians regarding consumer's functional limitations.
  • Conducted clinical reviews of medical/ educational/ and psychological reports for the purpose of determining eligibility for services.
  • Developed individualized written rehabilitation plans with consumers.
  • Identified and addressed barriers to employment.
  • Authorized funding for educational or vocational training programs.
  • Coordinated and approved the cost of transportation, job or educational training.
  • Maintained accurate case documentation.
  • Provided interviewing skills training, resume development, and job search assistance.
  • Provided vocational counseling, career exploration, and labor market exploration to determine suitable employment goals.
  • Attended weekly team meetings to consult with co-workers regarding rehabilitation planning and development.

Vocational Rehabilitation Counselor

Metlife
09.1995 - 05.2002
  • Performed case management by analyzing, planning, supervising, and administering the sequential flow of rehabilitation services.
  • Reviewed all medical records, psychological evaluations, and Individual Educational plans to determine one's functional limitations.
  • Assessed work history, workplace behaviors, employment skills; need for additional vocational rehabilitation services including barriers to employment.
  • Assessed participant's vocational interests, abilities, strengths, weaknesses, aptitudes, behaviors and functional limitations by administering and scoring battery tests.
  • Compiled data from into comprehensive reports summarized results and provided recommendations for occupational exploration and job training.
  • Provided forensic vocational evaluations that include: occupational analysis, transferable skills analysis, and labor market surveys
  • Coordinated functional capacity evaluations and conferred with physicians
  • Completed vocational reports in a clear and concise manner.
  • Participated in weekly team meetings to discuss clients rehabilitation plan
  • Worked closely with stakeholders to develop a return-to-work plans, coordinate workplace accommodations, and/or modifications.
  • Provided excellent customer service to internal and external customers.

Education

Masters of Education - Rehabilitation Counseling

Albany University
Albany, NY
05.1993

Bachelors of Science - Psychology

Syracuse University
Syracuse, NY
05.1987

Skills

  • Disability case management
  • Medical case review
  • Evaluations & Assessments
  • Return-to-Work
  • Transferable Skills Analysis
  • Job Analysis
  • Individual and group counseling
  • Strong computer skills, proficient in PC environment such as: OASIS, DOT, O*Net, Outlook, MS Word, Excel, and email systems
  • Planning and Coordination of rehabilitation services
  • Return to Work Training
  • Job Club Facilitator

Certification

  • CRC - Certified Rehabilitation Counselor

Timeline

Vocational Rehabilitation Case Manager

The Hartford Insurance
05.2002 - Current

Vocational Rehabilitation Counselor

Metlife
09.1995 - 05.2002

Masters of Education - Rehabilitation Counseling

Albany University

Bachelors of Science - Psychology

Syracuse University
Lisa Screen Housley Vocational Specialist