Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Lisa Scruggs

Corsicana,TX

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Office Administrator / SchedulerCustomer Service RepresentativeData Entry Clerk

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: Corsicana, TX
Open to relocation: No

Salary Range

$20/hr - $25/hr

Important To Me

4-day work weekPaid sick leaveHealthcare benefitsWork from home optionFlexible work hoursWork-life balance

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

26
26
years of professional experience

Work History

Admin Assistant /Scheduling Manager

Casita Travel Trailers
Rice, TX
03.2021 - Current
  • Coordinated weekly pickup schedules to facilitate seamless customer handoffs.
  • Generated and managed paperwork for shippers to ensure smooth transport and dispatch operations.
  • Prepared accurate pickup packets and DMV buyer's tags for timely customer deliveries.
  • Notarized loan paperwork for financing customers to expedite transactions.
  • Handled accounts payables to maintain financial accuracy.
  • Produced monthly inventory reports to support production and sales planning efforts.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Compiled and analyzed data to produce reports.
  • Edited and proofread documents for accuracy and completeness.
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Administrative Assistant

Sharon Mahoney CPA
Corsicana, TX
01.2020 - 03.2020
  • Prepared W-2s and 1099s, ensuring accuracy in tax documents for timely submissions.
  • Delivered client service by directing inquiries and maintaining organized records to facilitate efficient access.
  • Position eliminated due to COVID-19 pandemic.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.

Customer Service Representative

Cresline Plastic Pipe
03.2017 - 03.2018
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Guided customers through product inquiries and order placements to facilitate informed purchasing decisions.
  • Handled customer inquiries and processed orders in SAP to ensure timely fulfillment.
  • Coordinated returns and exchanges per company policies to enhance customer satisfaction.
  • Processed accounts payable and receivable transactions to maintain financial accuracy.

Administrative Assistant

The Home Depot Warehouse
Corsicana, TX
08.2006 - 08.2015
  • Facilitated daily operations for GM, improving communication with corporate teams.
  • Coordinated building access and developed executive-level presentations for key meetings.
  • Managed inventory and generated reports to ensure timely supply availability.
  • Ordered office supplies to maintain adequate inventory levels.
  • Entered data into spreadsheets using Microsoft Excel and similar applications.
  • Conducted safety and OSHA checklist management to ensure compliance.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

ER Registration Clerk/Outpatient Registrar/Medical Billing Assistant

Ennis Regional Medical Center
Ennis, TX
08.2000 - 01.2006
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
  • Processed medical insurance claims and payments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Registered and verified patient records before triage with most up-to-date information.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Updated computer system with latest information to keep records current and accurate.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Communicated with insurance providers to resolve denied claims and resubmitted.

Education

High School Diploma -

Hixson High School, Hixson
05-1991

Some College (No Degree) -

Navarro College, Corsicana, TX

Skills

  • Admin support
  • Customer service excellence
  • SAP and data management
  • Accounts receivable
  • Inventory management
  • Regulatory compliance
  • Commissioned notary public
  • Filing
  • Scheduling
  • Professional communication
  • Task prioritization
  • Data entry
  • Document control
  • Database entry
  • Medical bill auditing
  • Appointment scheduling
  • Medical billing
  • Microsoft outlook
  • QuickBooks
  • Typing 40 wpm
  • Deadline oriented
  • Insurance eligibility verification
  • Self-starter
  • Microsoft PowerPoint
  • Customer service
  • Recordkeeping
  • Computer skills
  • AP/AR proficiency
  • Dedicated team player
  • Administrative support
  • Critical thinking
  • Microsoft Word
  • Customer and client relations

Timeline

Admin Assistant /Scheduling Manager - Casita Travel Trailers
03.2021 - Current
Administrative Assistant - Sharon Mahoney CPA
01.2020 - 03.2020
Customer Service Representative - Cresline Plastic Pipe
03.2017 - 03.2018
Administrative Assistant - The Home Depot Warehouse
08.2006 - 08.2015
ER Registration Clerk/Outpatient Registrar/Medical Billing Assistant - Ennis Regional Medical Center
08.2000 - 01.2006
Hixson High School - High School Diploma,
Navarro College - Some College (No Degree),
Lisa Scruggs