ONEIL A. MCCALLA
Bridgeport,CT
Summary
To bring dedication, knowledge, and skills to the area of customer service for customer satisfaction, and for company success, also to obtain a position as and Network system administrator where my education, experience and skills can be utilized to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Admin Support
Greenwich Hospital
Greenwich, CT
01.2024 - Current
- Interacts with patients, families, physicians and staff
- Proficient skills with computer applications and telecommunication systems
- Observes strict confidentiality with HIPAA regulations
- Receives files and maintains all patient’s medical records
- Maintains staff schedules and patient’s rooms updated all times
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cardiac Monitor Technician
Greenwich Hospital
10.2023 - Current
- Monitors patients’ cardiac rhythms
- Communicates dysrhythmias to nursing staff.
- Maintains the telemetry log for each shift
- Monitored cardiac patients using telemetry systems to ensure continuous assessment of heart activity.
- Assisted in preparing patients for cardiac monitoring, ensuring comfort and understanding of procedures.
- Analyzed ECG readings to identify abnormal patterns, reporting findings to healthcare team promptly.
- Collaborated with nurses and physicians to develop patient care plans based on monitoring data.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Forklift Operator
RONA / FGL SPORTS / APPS CARGO / TAG
Calgary, AB, Canada
11.2016 - 10.2021
- Accurately and efficiently delivered and moved products to other locations in the warehouse to make room for new deliveries.
- Ensuring safety of material and proper stacking
- Sorted and stacked pallets according to size and type.
- Transported incoming and outgoing merchandise to the loading center.
- Operated forklifts to transport materials efficiently within warehouse environments.
- Conducted regular safety inspections on equipment, ensuring compliance with safety regulations.
Education
Certificate - Computer programming
CT State College Housatonic
Bridgeport, PA04-2026
Certificate - EKG Technician, CPR
Training Direct
Bridgeport, CT06-2023
Diploma - Network System Administrator
Robertson College
Canada11-2020
High School Diploma - General Studies
Spanish Town High School
Jamaica07-2005
Skills
- Admin Support
- Certified EKG Technician
- CPR certified
- Network System Administrator Diploma program from the Robertson College Calgary AB
- Caring, Compassionate, Gentle, Friendly, and respectful
- Proven ability to work well in a team as well as individually with minimal or no supervision
- Ability to work effectively in a physically and mentally demanding environment
- Excellent communication and interpersonal skills
- Detailed-oriented with strong capability to multitask, organize and set priorities to meet deadlines
- Over seven (7) years of practical work experience in fast-paced, team-based environment as a customer service agent
- Technologically knowledgeable
Timeline
Admin Support
Greenwich Hospital
01.2024 - Current
Cardiac Monitor Technician
Greenwich Hospital
10.2023 - Current
Forklift Operator
RONA / FGL SPORTS / APPS CARGO / TAG
11.2016 - 10.2021
Certificate - Computer programming
CT State College Housatonic
Certificate - EKG Technician, CPR
Training Direct
Diploma - Network System Administrator
Robertson College
High School Diploma - General Studies
Spanish Town High School