Lisa Sefcik
Youngstown,Ohio
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales and Finance
Yalcars Dealership
Youngstown, Ohio
03.2025 - 09.2025
- In person vehicle sales. Working with customers, helping them with purchasing and financing options, offering warranties and Gap protection
- CRM and Tools used: Dealertrack, Dealercenter, Podium
- Qualified internet leads and provided customers with information about current inventory.
Sales and Finance
Vroom.com
Remote, Ohio
10.2022 - 01.2024
- Worked to cultivate relationships with new customers.
- Effectively used Sales force, Route One, and Fastlane to complete daily tasks.
- Qualified internet leads and provided customers with information about current inventory.
- Worked one on one with customers over the phone. Completing credit applications and submitting to the lenders. Calls to the lenders for a solid approval with the customer’s rates etc. Collected required documents from the client and submitted to the lender.
- Negotiated with customers to close deals and retain profit for the dealership.
Agent/Health Insurance
Assurance
Remote, Ohio
10.2021 - 09.2022
- Presented and sold, Health Insurance.
- Assisted customers with premiums, deductibles, effective dates, and policy riders.
- Created a customer centric needs-based review process to educate customers about insurance options.
- Converted soft leads into new satisfied customers.
Sales Consultant
Fred Martin Ford
Austintown, Ohio
06.2021 - 10.2021
- Worked to cultivate relationships with new customers.
- Effectively used Vinsolutions and vAuto to complete daily tasks.
- Qualified internet leads and provided customers with information about current inventory.
- Negotiated with customers to close deals and retain profit for the dealership.
Sales Consultant
Haus Auto Group
Canfield, Ohio
03.2020 - 05.2021
- Worked to cultivate relationships with new customers.
- Effectively used iRecon and vAuto to complete daily tasks.
- Qualified internet leads and provided customers with information about current inventory.
- Negotiated with customers to close deals and retain profit for the dealership.
Agent/Owner
Farmers Insurance
Youngstown, Ohio
03.2019 - 05.2020
- Presented and sold Life, Health, Property and Casualty Insurance.
- Developed a sales process for other agents in the firm.
- Assisted customers with premiums, deductibles, effective dates, and policy riders.
- Created a customer centric needs-based review process to educate customers about insurance options.
- Converted soft leads into new satisfied customers.
Sales Writer
Levin’s Furniture
Youngstown, Ohio
08.2018 - 03.2019
- Worked with new customers to create and design a comfortable home decor.
- Scheduled customers delivery a covenant time.
- Produced a unique and personal shopping experience that embodied the customer’s style.
- Advised customer of current promotions and finance options.
- Followed up with customers and obtained referrals.
Sales Consultant
Sweeny Chevrolet
Youngstown, Ohio
03.2015 - 06.2018
- Achieved the Chevrolet Mark of Excellence award three years in a row.
- Worked closely with the internet department to obtain new leads.
- Used the customer relationship software to follow up with customers.
- Appeared in Sweeny’s internet and television commercials.
- Sold over four hundred units in three years.
- Invited to train at Indianapolis speed way two years in a row with the Chevrolet find new roads program.
Bar Manager
Quench Bar and Grill
Youngstown, Ohio
01.2011 - 01.2015
- Completed Weekly inventory.
- Scheduled bar tenders and staff.
- Completed nightly accounting and bank transactions.
- Listed as one of Mahoning counties top bartenders.
- Scheduled events, parties, and entertainment.
Education
Continuing education Course -
Hondros Collage
Licensed - Property and casualty, life and health insurance
Completed Insurance Training - undefined
Hondros Collage
High School - undefined
Struthers High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Property and Casualty, Life, and Health Insurance.
Timeline
Sales and Finance
Yalcars Dealership
03.2025 - 09.2025
Sales and Finance
Vroom.com
10.2022 - 01.2024
Agent/Health Insurance
Assurance
10.2021 - 09.2022
Sales Consultant
Fred Martin Ford
06.2021 - 10.2021
Sales Consultant
Haus Auto Group
03.2020 - 05.2021
Agent/Owner
Farmers Insurance
03.2019 - 05.2020
Sales Writer
Levin’s Furniture
08.2018 - 03.2019
Sales Consultant
Sweeny Chevrolet
03.2015 - 06.2018
Bar Manager
Quench Bar and Grill
01.2011 - 01.2015
Licensed - Property and casualty, life and health insurance
Completed Insurance Training - undefined
Hondros Collage
High School - undefined
Struthers High School
Continuing education Course -
Hondros Collage