Lisa Selby
Santa Rosa,CA
Summary
Customer Service professional seeking full time employment as a sales associate. Motivated, hard working, friendly, articulate, customer service associate with extensive experience in problem resolution. Increased sales from one vendor by two hundred percent from previous year for the same month. Experienced using touch screen and other computers, answering phones. Known for ability to multi-task, punctuality and reliability. QUALIFICATIONS Cashiering using various registers Experience working in a team setting Experienced working with computers Supervised co-workers Extensive customer service experience in retail environment Answering phones Basic Math skills Excellent communication skills Ability to multi-task Sales floor experience Trained co-workers Stocking merchandise Merchandise display Works well with co-workers Experience with markdowns on merchandise Setting up labels and signs Inventory taking experience
Overview
26
26
years of professional experience
Work History
Support Coach
Lynn And Darla Supported Living
Santa Rosa, CA
04.2021 - Current
- Supervised clients in their home, making sure client did chores, took their medications, health upkeep, shopping, cooking their own meals.
- Helped assist with budget.
- Wrote in log of client's daily activities.
Sales Associate
Home Depot
Santa Rosa, CA
10.2020 - 12.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Macy's
Santa Rosa, California
04.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
Seasonal Fitting Room Associate
Ross
Santa Rosa, CA
11.2018 - 12.2018
- Hung up clothes given to me by customers on go back rack
- Counting clothes brought in by customers as they came in and left fitting room.
- Sorted clothes by size on rack.
- Put plastic sizing widgets on hangers.
- Put away returned clothes.
Education
A.A - General Education
Santa Rosa Junior College
06.1979
Some College (No Degree) - Horticulture
Santa Rosa Junior College
Santa RosaSkills
- Understanding Customer Needs
- Proactive Self-Starter
- Building Customer Trust and Loyalty
- Team-Oriented and Cooperative
- Excellent Attention to Detail
Timeline
Support Coach
Lynn And Darla Supported Living
04.2021 - Current
Sales Associate
Home Depot
10.2020 - 12.2020
Sales Associate
Macy's
04.2019 - 06.2020
Seasonal Fitting Room Associate
Ross
11.2018 - 12.2018
A.A - General Education
Santa Rosa Junior College
Some College (No Degree) - Horticulture
Santa Rosa Junior College
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