Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Shedoudy

Raleigh,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Lived Experience -

Biological, Foster, And Adoptive Parenting
01.2007 - Current

I have been parenting neurodiverse children of various needs for 15 years. I was a resource/foster parent with Sacramento County for a total of 5 years. During that time, I assisted with reunification services for biological families, practices Trust-Based Relational Intervention parenting practices, and daily therapeutic care of the youth in my home. I have adopted four children from foster care and have devoted myself to researching the most recent and best practices in raising adopted children.


Also including:

-Experience with the adoptive process, home study, placement, social worker guidance, follow up visits.

-Therapeutic parenting, education adaptations, trauma informed parenting, family and individual therapy.

Customer Service Representative

Atlantic Street Emergency Veterinary Hospital
08.2008 - 06.2012
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Entered data from pet records and office visits into computer system.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Performed various administrative tasks by filing, copying and faxing documents.

Preschool Teacher

Roseville Community Preschool
08.2009 - 06.2016
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Education

Bachelor of Arts - Women's Studies And Social Work

San Diego State University
San Diego, CA
12.2006

Skills

    -Customer Service

    -Organization

    -Computer proficiency

    -Child and Family familiarity

    -Experience in foster care and adoption

Timeline

Preschool Teacher

Roseville Community Preschool
08.2009 - 06.2016

Customer Service Representative

Atlantic Street Emergency Veterinary Hospital
08.2008 - 06.2012

Lived Experience -

Biological, Foster, And Adoptive Parenting
01.2007 - Current

Bachelor of Arts - Women's Studies And Social Work

San Diego State University
Lisa Shedoudy