Lisa Sherman
Santa Ysabel,Ca
Summary
Dedicated service-oriented professional and social worker committed to advocating for the needs of disadvantaged Native American populations, including individuals experiencing homelessness and those with special needs. Proven experience in promoting mental and physical health initiatives and coordinating programs that enhance community organization and planning for successful outcomes. Adept at navigating challenges posed by limited resources and financial constraints while ensuring the delivery of high-quality, cost-effective, comprehensive services. Expertise in fostering community support through strategic partnerships and collaborations, combined with in-depth knowledge of federally funded programs, drives effective advocacy and impactful program implementation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Behavior Health Bridge House Program Manager
Pala Band of Mission Indians
12.2024 - 09.2025
- Ability to build relationships with local tribes, leaders, and organizations to foster collaboration and support for the housing program.
- Skills in designing and implementing housing solutions that address the unique challenges faced by homeless individuals within Native American communities.
- Knowledge of relevant legislation and policies affecting Native American housing and homelessness, with the ability to advocate effectively for necessary changes.
- Proficiency in managing budgets and securing funding from government sources, grants, and donations to support housing initiatives.
- Expertise in conducting assessments to identify the specific needs of the homeless population and tailoring programs according to needs.
- Skills in providing support and resources to individuals experiencing homelessness, including mental health and substance use services.
- Ability to collect and analyze data related to homelessness and housing needs to inform decisions and improve program outcomes.
- Competence in assessing program effectiveness and making data-driven adjustments to maximize impact.
- Strong skills in working with various stakeholders, including government agencies, nonprofits, and community organizations, to align goals and resources.
Elder Navigator
Indian Health Council, Inc
02.2023 - 2024
- Support and sustain the elderly Senior population and offer prevention and early resources by facilitating intergenerational activities with the youth to enable both groups to benefit from the experiences of survival and self-sufficiency that the elder offer. The Elder Navigator will also provide essential support, coordination, information, and collaborative service in a manner that supports the AI/AN (American Indian/Alaskan Native) Culture within IHC and the nine communities served.
- Suicide prevention trained and host educational roundtables to educate sign of Mental Health and suicide support. Assist with early detection of depression, effects of trauma, and other markers for mental health issues.
- Achieved a record of high percent enrollment/retention and increasing clinical revenue in Medicare insurances while educating Medicare plans. Assist with Advanced Directives and POLST forms that protein to End of life decisions.
- Advocate with the Department of Veteran’s Affair and coordinate all fabrics of VA benefits.
- Coordinate and advocate with Senior all Tribal Senior departments and host Native culture events. Prepares monthly narratives and analytical reports for grant purposes.
Patient Referred Care/Referrals Manager
Southern Indian Health Council, Inc
09.2021 - 02.2023
- Oversee, report, and distributed Bureau of Indian Affairs allocated funds to Native American patient responsibility medical financials. Manage clinical referral specialty care referral system. Supervised personnel and implemented policies and procedures to ensure quality control measures.
- Demonstrated outstanding referral medical specialty care in a timely measure.
- Liaison to patients and doctor for medical care
- Coordinate and maintain authorization for services.
- Patient chart creation and maintenance
Vocational Rehabilitation Counselor
Sycuan Band of Kumeyaay Nation
04.2018 - 07.2020
- Advocate for disable Native Americans toward career or School goals
- Promoted and educate Native Americans how disability may impair or be a barrier towards employment.
- Be a liaison for school such as Disable forms of completing specific assignments.
- Work closely with State of California Department of rehabilitation to achieve a successfully cliental employment.
Eligibility Case Manager/Appointed respective coordinator
Indian Health Council, Inc
05.2010 - 01.2018
- Progressed through a series of promotions, culminating in responsibility for the coordination of implementing the TANF Case Aid program, Low Income Health Program, CalFresh, Medi-Cal, Covered Ca, Veteran Administration, Victims of Crime, and Contract Indian Health programs.
- Demonstrated outstanding referral case management (caseload of up to 200) and dedication to patients, as evidenced by repeated medical screenings of a Consortium of 9 tribes and all other Native Americans.
- Achieved a record of high percent enrollment/retention and increasing clinical revenue in Medi-Cal/Cal Fresh programs among clients, propelling both individual and program success through subsequent income generation.
- Provided highly visible, caring client service that resulted in being one of the first Indian Health clinics to administer Veteran Medical Benefits at their Indian Health clinic.
- Coordinate and reported on five grants; 1.) TANF Case Aid 2.) Children's Health Insurance Program Reauthorization Act (CHIPRA) 3.) Covered Ca Outreach and Enrollment 4.) BIA General Assistance Welfare program 5) Connecting kids to care (CKC)
- Crossed Trained in the BIA General Assistance Welfare Program (managing a caseload of 80 Recipients) which entails Cash Aide, Disaster relief, and Burial Assistance.
- Collaborated closely with interdisciplinary team members on development of appropriate case plans meeting individual client needs.
- Trained in Inpatient PC Pricer/DRG Grouper to break down "Medicare like rates" that applies to Native American inpatient and outpatient uninsured. The Social Security Amendments of 1983 (Public Law 98-21). Also, able to navigate Current Procedural Terminology (CPT) and coder portals. Familiar with Nextgen software by tracking and implementing reports thru EPM/EHR
- Drafted proposed grants with successful outcome rates, wrote letters of support for community members and partnering organizations, similarly, wrote letters of requesting donation needs/fund raising opportunity, composed and instrumentation policies and procedures pertaining to the Indian health council social services programs.
Native American Partnership Assistant/Field Representative
U.S. Census Bureau
06.2008 - 12.2010
- Promote the importance of the 2010 US Census in the Native American Community in Southern California by engaging Tribes that remains to have mistrust with the government.
- Designed and implemented templets of US Census sample count worksheets (how to fill out)
- Partner with varies of Native American organization to help promote the importance of the 2010 census.
Gaming Commissioner
Iipay Nation of Santa Ysabel
01.2007 - 06.2008
- Developed licensing procedure for internal and external gaming operations. Issue, suspend, revoke and renew gaming licenses, Conduct background investigations.
- Implement compact regulations with Tribe and State of Ca National Indian gaming Board.
Casino Slot Supervisor/Attendant
08.1996 - 01.2007
- Company Overview: Viejas Tribe
- Good communication skills, Extortionary customer service skills, Able to mathematically balance a high monetary bank.
- Knowledge of relevant laws and regulations
- Knowledge of gaming machines hardware and software, facility, and industry, group of the tourism sector.
Education
High School - general
Redlands High School
Redlands, Ca01.1990
Associate of Applied Science - Native American Studies
Cuyamaca College
El Cajon, Ca06-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Affiliations
Strong Hearted Native Women's Coalition
American Indian Veteran Association
Iipay Nation of Santa Ysabel Nation Housing
Certification
CalMHSA Medi-Cal Peer support
Languages
Kumeyaay
Limited Working
Lusieno
Limited Working
Kupa
Limited Working
Timeline
Behavior Health Bridge House Program Manager
Pala Band of Mission Indians
12.2024 - 09.2025
Elder Navigator
Indian Health Council, Inc
02.2023 - 2024
Patient Referred Care/Referrals Manager
Southern Indian Health Council, Inc
09.2021 - 02.2023
Vocational Rehabilitation Counselor
Sycuan Band of Kumeyaay Nation
04.2018 - 07.2020
Eligibility Case Manager/Appointed respective coordinator
Indian Health Council, Inc
05.2010 - 01.2018
Native American Partnership Assistant/Field Representative
U.S. Census Bureau
06.2008 - 12.2010
Gaming Commissioner
Iipay Nation of Santa Ysabel
01.2007 - 06.2008
Casino Slot Supervisor/Attendant
08.1996 - 01.2007
High School - general
Redlands High School
Associate of Applied Science - Native American Studies
Cuyamaca College
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