Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Shirk

East Hampton,CT

Summary

Seasoned Credentialing Specialist lends 10 + years of success overseeing complex information access policies and procedures. Effective documentation to maintain threshold requirements. Detail-oriented processing for status-change requests and assessments. Hands-on approach to handling requests-for-access and information credentialing.

Overview

15
15
years of professional experience

Work History

Credentialing Specialist

Medi Claims Connection
North Haven, CT
05.2019 - 09.2020
  • Completed enrollments into Medicare and private insurance plans for providers.
  • Made calls to commercial insurance companies for patients eligibility and benefits.
  • Billed claims through Open Practice Solutions and Availity.
  • Medicaid authorizations for patients
  • Posted payments in Open Practice Solutions

Credentialing Specialist

MedOptions Inc.
Old Lyme, CT
06.2016 - 06.2019
  • Completed enrollments in Medicare and private insurance plans.
  • Performed primary source verifications such as criminal histories, licenses and board certifications.
  • Checked CAQH applications for missing information and organized all paperwork.
  • Completed applications for clinicians for nursing homes in which they were assigned to work there.
  • Processed applications for credentialing with NCQA standards specifications

Housekeeper

Evergreen Woods
Branford, CT
07.2013 - 06.2016
  • Swept and vacuumed floors and hallways.
  • Responsible each day for cleaning a wing in the Health Center that had 22 rooms.
  • Talked to patients in each room while cleaning and showed respect and compassion.
  • Played the piano in the health center a couple of days during the week after my shift ended.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.

Private Caretaker for Elderly Gentleman

Self
East Haven, CT
05.2011 - 07.2013
  • Prepared food and helped to support healthy nutrition.
  • Washed and folded laundry
  • Light house keeping
  • Participated in different community activities with client

Therapeutic Mentor

Inclusion First LLC
Canton, CT
06.2005 - 09.2011
  • Documented client behaviors and functional levels for clients.
  • Helped eliminate inappropriate behaviors and manage triggering events.
  • Assisted with identifying behavioral goals and implementing interventions.
  • Encouraged participation in social integration activities.
  • Supported individuals one-on-one in line with treatment plan and individual emotional needs.
  • Wrote goals for each client and progress reports on the progress of those goals. Once goals were reached I would establish more goals for the clients.
  • Earned reputation for good attendance and hard work.
  • Mostly worked with young children from age 5 to 14 and worked with 2 grown adults who all had different types of disabilities such as autism, non-verbal communication, and separation anxiety from parents.

Credentialing Specialist

Healthnet
Shelton, CT
11.2007 - 03.2011
  • Demonstrated high level of credentialing turn around times/36 months from previous committee meetings to complete re-credentialing. Initial credentialing completed within 52 days of receipt of a completed application
  • Met compliance with Health Net standard of participation with company and compliance with regulatory and accreditation such as NCQA, CMS, etc.
  • Had general understanding of medical terminology
  • Determined eligibility for providers and troubleshoot all steps throughout the processing of each application for completeness and compliance
  • Accurately filed and ensured files were prepared for credentialing, mailing, and scanning
  • Communicated with providers by phone and mail regarding their credentialing status and if additional information was needed to finish processing their application.

Education

Associate of Science - Applied Science

Shelton State Community College
Tuscaloosa, AL
11.1987

Skills

  • Facility credentialing
  • License verifications
  • Insurance billing
  • Customer service
  • Problem resolution
  • Team building
  • Solo practitioner credentialing

Timeline

Credentialing Specialist

Medi Claims Connection
05.2019 - 09.2020

Credentialing Specialist

MedOptions Inc.
06.2016 - 06.2019

Housekeeper

Evergreen Woods
07.2013 - 06.2016

Private Caretaker for Elderly Gentleman

Self
05.2011 - 07.2013

Credentialing Specialist

Healthnet
11.2007 - 03.2011

Therapeutic Mentor

Inclusion First LLC
06.2005 - 09.2011

Associate of Science - Applied Science

Shelton State Community College
Lisa Shirk