Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Care Management Specialist/Supervisor
Community Behavioral Health
Philadelphia, PA
07.2003 - Current
Conducted regular meetings with multidisciplinary teams to ensure quality of patient care.
Provided guidance and support to other professionals regarding clinical decisions related to patient care.
Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
Spearheaded clinical training and orientation for newly hired staff and university students.
Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Provided clinical oversight for many patients, completed clinical reviews for children, adolescents, and adults regarding acute inpatient hospitalization, residential treatment facility, and residential substance use treatment.
Provided direct supervision of clinical staff including scheduling assignments, conducting performance reviews, evaluating job competency levels.
Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Therapist
Private Practice
Abington, PA
01.2015 - 01.2018
Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.
Documented staff information, service plans, treatment reports and progress notes.
Provided psychotherapy services to individuals, couples, and families.
Wrote comprehensive goals and patient treatment plans.
Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
Provided crisis intervention services when needed.
Social Worker
City Of Philadelphia
Philadelphia, PA
07.2003 - 07.2005
Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
Arranged adoptions and found foster homes for abandoned or abused children.
Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
Collaborated with other agencies such as schools, hospitals, law enforcement, mental health providers. to ensure that a comprehensive approach is taken when addressing family needs.
Conducted home visits with families to assess the safety of children in their homes.
Assessed risk factors for child abuse and neglect within families.
Advocates on behalf of children during court proceedings or other legal proceedings related to custody issues or parental rights.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Crisis Intervention Worker
Leanpe Valley
Bristol, PA
07.2001 - 07.2004
Implemented suicide prevention strategies and conducted risk assessments to prevent self-harm.
Responded to crisis situations when severe mental health and behavioral issues arose.
Provided crisis intervention services to individuals experiencing mental health crises.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Responded promptly to emergency calls from clients or their families regarding their mental health status.
Provided crisis intervention services to individuals in need of immediate assistance.
Referred patients or clients to community resources or specialists.
Education
Master of Science - Social Work
Temple University
Philadelphia, PA
05-2003
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
West Chester, PA
05-1995
Skills
Performance management
Experience in leadership
Time management
Problem-solving
Patient care management
Managed care
Emergency intervention
Client documentation
Case documentation
Discharge planning
Crisis assessment
Referrals and networking
Certification
Licensed Clinical Social Worker
Certificate of Trauma Studies, Philadelphia University, 2017
Timeline
Therapist
Private Practice
01.2015 - 01.2018
Clinical Care Management Specialist/Supervisor
Community Behavioral Health
07.2003 - Current
Social Worker
City Of Philadelphia
07.2003 - 07.2005
Crisis Intervention Worker
Leanpe Valley
07.2001 - 07.2004
Licensed Clinical Social Worker
Certificate of Trauma Studies, Philadelphia University, 2017
Master of Science - Social Work
Temple University
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
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