Shawna O'Dell

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments. Utilizes innovative approaches to drive business growth and operational excellence. Track record of effective team collaboration and achieving results. Extensive experience in planning and directing daily operations and strategic initiatives to drive operational improvement including multiple sectors of hospital and ambulatory services. Skilled at cultivating physician relationships. Experienced change agent in executing just culture, leading customer focus initiatives, implementing systematic process improvement, setting healthcare business strategy, seizing market opportunities, and building healthcare talent.

2025-2022

• Achieved reduction in enterprise wide length of stay by 0.75 days by implementing utilization review programming and care management best practices with accuracy and efficiency.
• Developed shared governance structure
• Supervised team of 505 staff members.
• Divested Home health and hospice agencies
• Assisted with complete closure and exit of HSHS within entire market including closing 2 hospitals
• Consolidated home health and hospice programming across the enterprise
• Implemented Iodine software for CDI and mid revenue cycle software
• Decrease post acute care financial deficit of 4.4 million dollars to break even in 18 months.
• Colleague engagement scores in top tier in direct reports and entire down line
• Exceeded fiscal year budget expectations for last 5 years
• Increased colleague engagement scores year over year resulting in top tier performance in last 5 years
• Developed swing bed programming, policies, and implemented procedures in 4 critical access hospitals and 2 rural health hospitals. Increased referrals by 45% in 6 months.
• Led multidisciplinary teams to focus on LOS initiatives and utilization review programming.
• Brought mid revenue cycle departments to establish clinical operations work groups to collaborate to decrease denials by 50% within 2 months of implementation.
• Led the home health patient experience to be 5 star agency

2021

• exceeded fiscal year budget expectations amidst pandemic challenges.
• Achieved 3.5 star rating for quality and 5 star rating for patient experience

2020-2015

• helped navigate challenges associated with COVID19 pandemic including serving as support and lead in incident command structure, navigating furlough process, establishing service line operation availability and triaging needs during surge
• maintained home health and hospice programming throughout pandemic
• successfully grew services lines by 20% while initiating Palliative Care Program and Transitional Care programming
• Participated in work force planning resulting RIF
• Key leader in organization planning and launch of EHR
• Planned and Implemented first Hospice agency in Illinois since moratorium removed

• Licensed Registered Nurse IL and WI - 2003-present
• Fellow (FACHE)-American College of Healthcare Executives-2021-present