Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA SMITH

Lancaster,KY

Summary

Organized Office Manager with extensive experience in administrative management and caregiving. Demonstrates strong multitasking abilities and prioritizes tasks effectively to support team productivity and client satisfaction. Committed to maintaining a clean, safe environment while providing exceptional customer service in fast-paced office and caregiving settings.

Overview

2027
2027
years of professional experience

Work History

Caregiver

2nd Home Adult Day care
, KY
09.2024 - Current
  • Assisted clients with bathing and dressing in a compassionate manner.
  • Facilitated daily living activities and personal care to enhance client comfort and independence.
  • Prepared nutritious meals tailored to dietary requirements to support client health.
  • Ensured clean, organized environment to promote client well-being and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Office Manager

Jacobs Ladder Roofing INC
Lancaster, Ky
2023 - 2024
  • Managed over 50 calls daily while delivering exceptional customer service.
  • Processed account payments and communicated details on outstanding balances to ensure clarity.
  • Collaborated with claims adjusters to expedite claim processing for customers.
  • Organized inspection schedules to promote timely service execution.
  • Efficiently filed warranty claims, contributing to increased customer satisfaction.
  • Assisted team with various tasks to enhance productivity.

Caregiver

Comfort Keepers Home Care
Lexington, Kentucky
2019 - 2023
  • Provided physical support to assist patients with daily living activities, enhancing their independence and comfort.
  • Oversaw medication administration to maintain patient health.
  • Reminded patients to take medications or nutritional supplements
  • Prepare meals,Fed patients or assisted patients to eat or drink
  • Change bed linens or make beds
  • Delivered emotional support and engaged in friendly interactions, fostering a positive environment to boost patient morale.

Hospice Caregiver

Independent Hire
2015 - 2019
  • Administer prescribed oral medications under written direction of a physician and ensure patients take their medicine.
  • Assisted patients with mobility and personal grooming to enhance comfort and dignity
  • Maintained detailed records of patient care, conditions, and progress to support effective treatment planning
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
  • Facilitated transportation for clients to improve access to healthcare appointments and community engagement.

Education

High School Diploma -

Sahuaro High School
Arizona, Tucson
06-1993

Skills

  • Compassionate care
  • End-of-life care
  • Patient companionship
  • Mobility support
  • Client mobility assistance
  • Patient lifting techniques
  • Emergency response training
  • Nutritional meal planning
  • Data Entry
  • Billing and Invoicing
  • Telephone reception
  • Customer service
  • Insurance coordination
  • Scheduling appointments

Timeline

Caregiver

2nd Home Adult Day care
09.2024 - Current

Office Manager

Jacobs Ladder Roofing INC
2023 - 2024

Caregiver

Comfort Keepers Home Care
2019 - 2023

Hospice Caregiver

Independent Hire
2015 - 2019

High School Diploma -

Sahuaro High School
LISA SMITH