LISA STCLAIR
Milan,MI
Summary
Dependable and hard working Safe work habits Passionate about delivering exceptional customer service and creating positive shopping experiences. Skilled in product demonstrations and upselling techniques to boost sales performance and maximize revenue. Driven sales associate with a proven track record in exceeding targets and fostering client relationships. Passionate about identifying customer needs and providing tailored solutions to achieve optimum sales outcomes. Skilled in building strong customer relationships and delivering exceptional service to enhance client satisfaction.
Experienced with providing instructional support to students with special needs. Utilizes effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and individualized education plans.
Overview
20
20
years of professional experience
Work History
SPECIAL EDUCATION PARA PROFESSIONAL
Department of Education
Milan Mi
09.2023 - Current
- Dedicated Special Education Para Professional with two years of experience supporting students with diverse learning needs.
- Proficient in adapting educational materials and instructional strategies to suit various learning styles.
- Skilled in implementing individualized education plans to promote academic growth and personal development.
- Strong collaboration skills, working effectively with teachers, parents, and families to create supportive learning environments.
- Demonstrated ability to manage classroom dynamics and foster a positive and inclusive learning environment.
- Committed to enhancing student engagement through creative and interactive teaching techniques.
- Dedicated to empowering students with disabilities and ensuring their access to quality education.
SALES AND SERVICE ASSOCIATE
Post Office USPS
Brooklyn, MI USA
12.2016 - 04.2023
- I operate a cash register to complete customer orders, ensuring that they receive the proper services the asked for, and receive the proper change back for their transaction. I answer telephones and solve the customers issues, or direct the call to the person best suited to help the caller with their needs. I handle large amounts of cash on a daily basis, and have never been short or over at the end of the day. I run multiple reports throughout the day using all pertinent computer programs to achieve this task. I am very conscientious of everyone's privacy rights ensuring that all personal information is protected. I have never had an attendance problem at any time during my career, and I have always been complimented on my work ethic.
- Dedicated Sales and Service Associate with over five years of experience in delivering exceptional customer service and driving sales results.
- Proficient in identifying customer needs and recommending relevant products and services to enhance customer satisfaction.
- Strong communication skills, allowing for effective interaction with diverse customer bases and team members.
- Skilled in managing cash registers and processing transactions accurately while maintaining financial integrity.
- Adept at resolving customer complaints with empathy and efficiency to ensure a positive experience.
Cashier
Walmart Supercenter
Norwalk, Ohio
01.2006 - 12.2014
- I began as a cashier, and was promoted to customer service, where I helped with customer complaints, returns, and exchanges. I was trained in loss prevention, ensuring that products were not stolen, and that any stolen products were not returned for refunds. I filled in as temporary management on an as needed basis, normally 2-3 days per week.
- Dedicated Sales and Service Associate with over five years of experience in delivering exceptional customer service and driving sales results.
- Proficient in identifying customer needs and recommending relevant products and services to enhance customer satisfaction.
- Strong communication skills, allowing for effective interaction with diverse customer bases and team members.
- Adept at resolving customer complaints with empathy and efficiency to ensure a positive experience.
- Skilled in managing cash registers and processing transactions accurately while maintaining financial integrity.
Education
High School Diploma -
12.1994
Skills
- Cashiering
- Cleaning Experience
- Packaging
- Load & Unload
- Customer Service
- Banking
- Analysis
- Collaboration with teachers
- Classroom organization
- Progress monitoring
- Verbal and written communication
- Teaching and instruction
- Student advocacy
LANGUAGES
English | Native
Timeline
SPECIAL EDUCATION PARA PROFESSIONAL - Department of Education
09.2023 - Current
SALES AND SERVICE ASSOCIATE - Post Office USPS
12.2016 - 04.2023
Cashier - Walmart Supercenter
01.2006 - 12.2014
Grundy High School - High School Diploma,