Lisa Stoler
Brunswick,ME
Summary
With a proven track record at Heartmade Sweets & Treats, I excel in small business operations and interpersonal communication, driving customer satisfaction and expanding market presence. Skilled in volunteer coordination and client counseling, I've successfully managed teams and projects, fostering strong relationships and achieving significant business growth.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
10
10
years of professional experience
Work History
Owner Wholesale Baking Company
Heartmade Sweets & Treats
06.2010 - 08.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with 20 clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced company's market position by identifying and pursuing new business opportunities.
Residential Realtor
Wave Realty of Tampa Bay
01.2005 - 09.2010
- Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
- Built credibility within the local real estate community through consistent professionalism and ethical practices when working alongside fellow agents.
- Increased home sales through persuasion, negotiation, and closing prowess.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
- Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
- Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
- Provided personalized guidance during property negotiations, ensuring optimal results for clients involved in bidding wars or competitive situations.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Stayed informed on current real estate trends by attending industry events, workshops, and professional development courses regularly.
- Compared recently sold area properties to determine competitive market prices.
- Actively participated in community events and volunteered with local organizations, fostering strong relationships within the neighborhood and promoting a positive image for the real estate profession.
Volunteer Coordinator
Gulfport Montessori School
01.2004 - 06.2006
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Maintained compliance with safety regulations and policies during all volunteer activities, ensuring safe environment for everyone involved.
- Enhanced volunteer retention rates by implementing targeted engagement strategies and recognition programs.
- Fostered partnerships with local organizations, expanding volunteer opportunities and community impact.
Education
No Degree - German Language And Literature
Harvard Extension School
Cambridge, MA05.2030
Skills
- Customer relations
- Listing presentation
- Volunteer coordination
- Small business operations
- Interpersonal communication skills
- Relationship building
- Volunteer orientation and onboarding
- Verbal and written communication
- Phone etiquette
- Project management
- Document preparation
- Client counseling
Timeline
Owner Wholesale Baking Company
Heartmade Sweets & Treats
06.2010 - 08.2013
Residential Realtor
Wave Realty of Tampa Bay
01.2005 - 09.2010
Volunteer Coordinator
Gulfport Montessori School
01.2004 - 06.2006
No Degree - German Language And Literature
Harvard Extension School
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