LISA TABELING

TRAINER FOR CREDITS TEAM

-TRAIN ALL NEW EMPLOYEES ON THE CREDIT PROCESS

-TRAIN ALL NEW EMPLOYEES ON HOW TO WORK IN EPIC ON HOW TO MOVE AROUND EPIC TO FIND INFOMATION NEEDED TO IDENTIFY THE CREDIT. AND HOW TO RESOLVED THE CREDIT IN EPIC

- WORKS WITH ALL EMPLOYEES ON CREDIT TEAM WHEN NEEDED WHEN THEY NEED ASSISTANCE WITH AN ACCOUNT

SENDS OUT TIPS SHEETS TO TEAM MEMBERS ON CREDIT PROCESS

-WORKING ON SETTING UP A RESOURCE SHEET FOR ALL CREDIT TEAM MEMEBERS TO HAVE IN REGARDS TO THE CREDIT PROCES

CREDIT SPECIALIST- IDENTIFIED/RESOLVED CREDITS FOR JHU DEPARTMENTS

PROCESS REFUND CHECKS

PROCESS OFFSET REQUEST

PROCESS INSURANCE COMPANIES REFUND REQUEST

PROCESS JHU DEPARTMENT REFUND REQUEST

IDENTIFYING AND RESOLVING CREDITS FOR JHU DEPARTMENTS

PROCESS REFUND CHECKS

PROCESS OFFSET REQUESTS

CREDIT BACK TO CREDIT CARDS

CLEAR UP AN ADJUSTMENTS CAUSING CREDITS ON THE ACCOUNT

POSTED INCOMING JOURNAL VOUCHERS TO IDX/EPIC SYSTEMS

POSTED COLLECTION PAYMENTS TO IDX/EPIC SYSTEMS

WORKED CUSTOMER SERVICE CREDIT REQUESTS

PROCESED REFUND REQUESTS FROM INSURANCE COMPANIES

PROCESSED DEPARTMENTAL REFUND REQUESTS

TRAINED NEW AND TEMPORARY STAFF

IDENTIFIED AND RESOLVED CREDIT BALANCES FOR JHU DEPPARMENT OF PEDIATRICS

TYPE UP REFUND CHECK REQUESTS

MAILED OUT REFUND CHECKS

BACKED UP PAYMENT POSTER WHEN NEEDED

BACKED UP CLAIM SPECIALIST WHEN NEEDED

RECONCILIATION SPECIALIST FOR ALL SELF PAY PAYMENT RECEIVED AND FOR 2 OTHER JHU DEPARTMENTS.

VERIFIED ALL TIME OF SERVICE PAYMENTS HAVE BEEN COLLECTED AND POSTED TO IDX SYSTEM

BALANCED MONTHLY TO LEDGER FROM JHU ACCOUNTING DEPARTMENT

POSTING MEDICARE AND SELF PAY PAYMENT FOR PHYSICIANS BILLING SERVICES-CORE SERVICE.

LEAD PAYMENT POSTER- PASTED OUT LOCKBOXES TO TEAM TO POST AND MADE SURE ALL PAYMENTS RECEIVED HAVE BEEN POSTED TO IDX SYSTEM.

TRAINED ALL NEW AND TEMPORARY EMPLOYEES

WORKED WITH IDX TO GET SELF PAY PAYMENTS POSTED ELECTRONICALLY

POSTED PHYICIANS PAYMENTS FOR DEPARMENT OF ANESTHESIOLOGY

CALLED INSURANCE COMPANIES TO GET MORE INFORMATION IN ORDER TO POST PAYMENT CORRECTLY

TRAINED NEW EMPLOYEES

ENTERED PHYSICIANS CHARGES INTO IDX SYSTEM FOR THE DEPARTMENT OF ANESTHESIOLOGY

• Trained new team members on charge entry procedures, enhancing operational efficiency within the department.
• Participated in regular team meetings to stay informed on department goals, upcoming changes, and relevant updates affecting the charge entry process.