LISA TEAL
Southampton,MA
Summary
Perishable Food Service Buyer with proven success at National Convenience Distributors, adept at negotiating competitive pricing and fostering strong supplier relationships. Expert in inventory control and demand forecasting, I enhanced operational efficiency and reduced excess stock. Committed to delivering exceptional service, I also excelled in customer relations as a former Customer Service Representative.
Overview
18
18
years of professional experience
Work History
Buyer
National Convenience Distributors/J Polep Distribution
Chicopee, MA
04.2012 - Current
- Negotiated with suppliers to secure competitive pricing and favorable terms.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Forecasted purchasing trends and improved merchandising strategies.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Implemented inventory control measures, reducing excess stock and minimizing waste.
- Managed vendor relationships to ensure quality and timely delivery of materials.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Managed and maintained purchase orders and invoices.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
Customer Service Representative
Coffee Pause Company
Agawam, MA
02.2008 - 02.2012
- Resolved customer inquiries, ensuring satisfaction and timely responses.
- Managed order processing, maintaining accuracy in fulfillment procedures.
- Trained new team members on customer service protocols and systems.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
- Data Processing Department
Skills
- Purchase order management
- Multi-tasking strength
- Relationship building
- Materials sourcing
- Supplier relationship management
- Inventory monitoring
- Demand forecasting
- Pricing analysis
- Verbal and written communication
- Forecasting
- Recordkeeping skills
- Vendor relations
- Pricing
- Ordering and purchasing
- Attention to detail
- Inventory control
- Pricing negotiation
- Invoice payment authorization
Timeline
Buyer - National Convenience Distributors/J Polep Distribution
04.2012 - Current
Customer Service Representative - Coffee Pause Company
02.2008 - 02.2012
Smith Vocational And Agricultural High School - High School Diploma,