Lisa Thach
Boston,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Friendly Receptionist with background in business settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Phlebotomist
National Registry Of Allied Health Professionals
04.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Receptionist
Avatar Nails & Spa
07.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Science - Public Health
MCPHS University
Boston, MA05.2026
Skills
- Medical Testing
- Specimen Preparation
- Infection Control
- HIPAA
- Scheduling
- Verbal and Written Communication
- Greeting and Seating Clients
- Time Management
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Phlebotomist
National Registry Of Allied Health Professionals
04.2023 - Current
Receptionist
Avatar Nails & Spa
07.2021 - 09.2021
Bachelor of Science - Public Health
MCPHS University
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