Lisa Thompson
Indianapolis,IN
Summary
Accomplished in enhancing transportation logistics for ABM Industries, I leveraged skills in route planning and defensive driving to ensure timely and safe passenger delivery. Expert in vehicle inspection and maintenance, my proactive approach significantly improved operational efficiency. Renowned for exceptional leadership at Burger King, I adeptly resolved conflicts, fostering a cohesive team environment. Experienced [Job Title] offering exceptional skills in route planning gained during [Number] years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.
Overview
23
23
years of professional experience
Work History
Class B Shuttle Driver
ABM Industries
09.2020 - 08.2024
- Maintained clean and neat shuttle for passenger comfort.
- Drove [Number]-passenger shuttle bus to and from terminal.
- Transported customers to and from [Location].
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Driver
IndyGo Transportation Services
04.2020 - 09.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
Driver
IndyGo Access Para Transit Servive
03.2017 - 11.2019
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift Provides sevrvices to those who meets the criteria established by US under the American with Disabilities act Making sure they are safe and secure until there destination.
School Bus Attendant
First Student Transportation
01.2016 - 11.2018
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Picker Packer
Amazon
01.2015 - 09.2018
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Pulled orders quickly to maintain demanding productivity goals.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Manager
Burger King
03.2001 - 09.2014
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Crispus Attucks High School
1140 Dr M.L.K. Jr St06.1985
Skills
- Pre-Trip Inspections
- Defensive Driving
- Equipment monitoring
- Safe Driving Practices
- Vehicle Inspection
- Logbook Maintenance
- Route Planning
Timeline
Class B Shuttle Driver
ABM Industries
09.2020 - 08.2024
Driver
IndyGo Transportation Services
04.2020 - 09.2020
Driver
IndyGo Access Para Transit Servive
03.2017 - 11.2019
School Bus Attendant
First Student Transportation
01.2016 - 11.2018
Picker Packer
Amazon
01.2015 - 09.2018
Manager
Burger King
03.2001 - 09.2014
Crispus Attucks High School
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