Dedicated administrative professional with 20 + years of successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
Work History
Accounts Receivable Clerk
Cintas Corporation
12.2022 - 06.2023
Performed all Debits, Credits and Accounting adjustments for approximately 7 locations customers.
Licensing Outreach Manager
State Of CA - Medical Board Of CA
01.2016 - 01.2022
Acted as MBC educator for licensure requirements by educating medical residents of Boards licensing processes, requirements, deadlines, and necessity of timelines as well as ramifications of failing to disclose required information for medical licensure to various residents.
Provided important information by participating in licensing workshops and New Resident Orientations at hospitals throughout California.
Responded to inquiries, both verbal and written, regarding licensure requirements; provided guidance to medical residents and GME Coordinators at CA teaching hospitals regarding licensure requirements.
Managed and provided leadership, guidance and support to 10 staff members.
Monitored program performance and outcomes for successful delivery of services.
Established and maintained relationships with key program Directors.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend and holiday shifts.
Administrative Assistant to the Executive Director
Medical Board of California
01.2012 - 01.2016
Perform duties for the Executive Director that are sensitive and confidential in nature.
Act as liaison between Medical Board and 15 Board Members.
Provide training and answer questions regarding state laws and regulations pertaining to Board Member appointments and member appointment documents.
Prepare reports, documentation, and correspondence as assigned by Executive Director and/or Board Members.
Perform and prepare special projects assigned by the Executive Director which requires gathering data from Board Members/staff and other agencies.
Coordinate and ensure the preparation of materials for the Board and Committee meetings are professional, approved by Staff Counsel and meet legal mandates.
Act as lead and provides general direction to Executive Office staff who provides support to the Staff Counsel, Chief of Enforcement and Chief of Legislation.
Assign work as it relates to Executive Office staff, and monitor completion of assignments, reviews work product and establishes priority for completion.
Formatted visual presentations for speeches and meetings using state-of-the-art applications and equipment.
Scheduled office meetings and client appointments for staff teams.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Managed communication to 5 executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Executive Assistant to Chief Executive Officer
State Of CA - High-Speed Rail Authority
03.2008 - 01.2012
Assisted 9 board members by being responsible for preparation, timely collection, organization, and distribution of critical board items and Authority materials
Prepared board meetings agendas, schedule board meeting locations and travel/hotel arrangements for all board members for monthly board meetings
Attended all board meetings and ensured efficient operation of meetings
Assisted & scheduled for the Authority’s six executive staff which includes the CEO, the Chief of Staff, and 4 Deputy Directors
Served as Executive Staff’s liaison with Congressional and Legislative members, Governor’s Office staff, Agency Secretaries, Department Directors, foreign public, and private entities and maintain records of such meetings.
Provided executive staff with documents and materials for meetings.
Prepared, distributed, and maintained files of executive correspondence and administrative reports.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Administrative Assistant to the Executive Director
Department of Fish & Game
05.2004 - 03.2008
Assistant to Director and Senior Advisor
Responsible for monitoring and maintaining both of their emails and calendars.
Liaison between Director's office, Deputy Directors, and Regional Managers on all issues
Prepared, distributed memo's, reports and all correspondence
Arranged all appointments and meetings, including those with Governor’s office, Agency secretary, Legislators and other outside agencies and departments.
Responsible for all travel arrangements and expense claims
Performed analysis necessary to provide direct support on confidential and sensitive issues.
Maintained and logged all correspondence, monitored assignments for timely completion.
Gathered data necessary and developed materials for completion of special reports or projects.
Acted as back up to Chief Deputy Director, Deputy Director of Administration and their assistants.
Assisted Deputy Director of Office of Communication, Education and Outreach when needed.
Managed communication to [Number] executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
Executive Secretary to the Director
State Of CA - Department Of Industrial Relations
05.2000 - 04.2004
Under minimal supervision, acted as support staff to the Director, Chief Deputy Director, Assistant Director, and Director of Administration
Coordinated meetings & conference calls
Formatted, edited, and produced correspondence for all Directors
Monitored and maintained all director's calendars and email
Evaluated and analyzed correspondence from the Governor’s Office and forwarded to appropriate divisions for response and followed up in a timely manner
Acted as lead to 2 office assistants
Acted as the ARO (Attendance Reporting Officer) for approximately 200 employees assisting with time and benefit forms
Education
High School Diploma -
Folsom High School
Folsom
06.1985
Skills
Employee Timesheet Processing
Client Rapport-Building
Customer Relations
Client Confidentiality
Word Processing
Payroll Preparation and Processing
Correspondence Writing
Handling Confidential Materials
Bill Payment and Recordkeeping
Timeline
Accounts Receivable Clerk
Cintas Corporation
12.2022 - 06.2023
Licensing Outreach Manager
State Of CA - Medical Board Of CA
01.2016 - 01.2022
Administrative Assistant to the Executive Director
Medical Board of California
01.2012 - 01.2016
Executive Assistant to Chief Executive Officer
State Of CA - High-Speed Rail Authority
03.2008 - 01.2012
Administrative Assistant to the Executive Director