Summary
Overview
Work History
Skills
Timeline
Generic

Lisa Townlin

Lead Hill,AR

Summary

With a proven track record at Country Acres Kennels, I excel in maintaining optimal animal welfare and hygiene, demonstrated through effective sanitation protocols and animal handling expertise. My strong customer service skills and ability to foster positive relationships have significantly enhanced client satisfaction. I am known for my attention to detail and resilience, ensuring high standards of care and operational efficiency.

Overview

2016
2016
years of professional experience

Work History

Kennel Technician / Customer Service

Country Acres Kennels
Arlington Tx
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Kept animals clean and free of contaminants to promote optimal health.

Kennel Technician

ASPC Harrison
Harrison Arkansas
04.2014 - 03.2015

.My job responsibilities was to clean and cages,dog runs,walk all dogs 3 to 4 times and play with them. i would feed and water and give meds.Deal with owners and have pets ready fo there forever Home.

Dog Wash Asst Manager

Dog Wash
Arlington Tx
08.2005 - 12.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Data Entry Clerk/ Collector

Falco Inc
Grapevine, TX
06.2001 - 04.2003
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • I would be The house collector on retail and medical accounts would enter account in the systems.
  • Scanned documents and saved in database to keep records of essential organizational information.

Skills

  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care Monitoring
  • Record Keeping Abilities
  • Safety Monitoring
  • Attention to Detail
  • Customer Service
  • Honest and Dependable
  • Animal Grooming
  • Customer Communication
  • Medication Documentation

Timeline

Kennel Technician

ASPC Harrison
04.2014 - 03.2015

Dog Wash Asst Manager

Dog Wash
08.2005 - 12.2008

Data Entry Clerk/ Collector

Falco Inc
06.2001 - 04.2003

Kennel Technician / Customer Service

Country Acres Kennels
Lisa Townlin