Lisa Tump
San Diego,CA
Summary
Knowledgeable General Manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
10
10
years of professional experience
Work History
General Manager
The Haven Pizzeria
San Diego, CA
06.2015 - Current
- Responsible for daily operations, food and beverage orders and any other supplies or care the restaurant may need.
- Create and execute monthly food and drink specials.
- Create schedules and monitor payroll to remain within budget.
- Organize, supervise and work weekly catering events outside of normal business hours increasing overall sales significantly.
Department Manager
The Old Spaghetti Factory
San Diego, CA
09.2014 - 06.2015
- Responsible for the bar and maintenance departments; including maintaining cleanliness and repairs, making schedules, ordering and inventory of all items bar related and bar greens on a weekly basis
- Responsible for setting up and interviewing possible team members, conduct performance reviews with current employees and give feedback on possible promotions and terminations
- Always staying informed with P&L, labor goals, changes in company policy and responsible for balancing budgets
- Manage the floor during service hours touching every table ensuring all guests have a pleasant experience while coaching and encouraging the staff to work towards higher check averages and sales.
Restaurant Manager
Joey Buonas
Milwaukee, WI
08.2013 - 08.2014
- Overseeing the dining room on a daily basis and resolving guest complaints regarding food or service.
- Place orders for the bar program and create wine and specialty drink menus on a quarterly basis.
- Balance cash drawers, enter final reports and follow a strict closing checklist nightly.
- Respond to and donate items to charities and local businesses to continually be involved with the community.
Education
General Education
Tremper High School
01.2000
Skills
- Strong work ethic
- Passion for craft beer
- Extensive food service experience
- Personal commitment to customer service and satisfaction
- Supervision and Training
- Goal Setting
- Budget Control
- Employee Motivation
Timeline
General Manager
The Haven Pizzeria
06.2015 - Current
Department Manager
The Old Spaghetti Factory
09.2014 - 06.2015
Restaurant Manager
Joey Buonas
08.2013 - 08.2014
General Education
Tremper High School
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