Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Languages
Languages
Websites
Timeline
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Lisa Victor

Fort Lauderdale

Summary

Dynamic professional with a proven track record at Victoria's Secret & PINK, excelling in inventory management and customer engagement. Recognized for operational awareness and a friendly demeanor, I consistently foster positive experiences while effectively resolving conflicts. Adept at recommending tailored solutions, I thrive in team-oriented environments and prioritize achieving service goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Victoria's Secret & PINK
Fort Lauderdale
04.2024 - Current
  • Reset store displays for special events and seasonal merchandise changes.
  • Shared product knowledge to suggest merchandise and services to customers.
  • Greeted and assisted customers to foster positive experiences.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Recommended products based on customer needs and preferences.
  • Managed inventory levels by placing orders as needed.
  • Identified customer needs by asking questions and advising on best solutions.

FAA Airline Transport Pilot License

Atlas Air Academy
Miami
09.2023 - 10.2023
  • Compiled with FAA, Airline Transport Pilot Certification Training Program as required by 14 CFR, PART 61.156
  • Conducted pre-flight inspections of aircrafts' engines, fuel systems, instruments and other critical components.
  • Operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.
  • Managed emergency situations such as engine failure or medical emergencies on board the plane.

Senior First Officer

TAAG ANGOLA AIRLINES
Luanda
05.2018 - 03.2023
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Updated policies and procedures and shared information with crew members prior to departure.
  • Conducted in-depth pre- and post-flight checks for safety and operational compliance.

Type Rated Pilot

Pan Am International Academy
Miami
02.2017 - 03.2017
  • Analyzed engine operation, fuel consumption and aircraft systems to promote optimal performance.
  • Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.
  • Operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.

Comercial Pilot Program ATP

Airborne Systems, Inc
Merrit Island
01.2015 - 12.2015
  • Successfully completed all phases, tests, and courses required and has graduated from FAA Approved Airline Pilot Program By Airborne Systems, Inc
  • Total of 227 flight hours and 27.8 simulator hours
  • B737-800 Initial PIC Type Rating
  • Conducted in-depth pre and post-flight checks for safety and operational compliance.

Education

High School Diploma -

Dom Pedro II Highschool
Portugal
09-2013

GED -

Luanda´s Portuguese School
Luanda, Angola
06.2012

Skills

  • Friendly, Positive Attitude
  • Operational Awareness
  • Organizational Skills
  • Good Work Ethic
  • Conflict Resolution
  • Active Listening
  • Problem Resolution
  • Team Management
  • Inventory management
  • Product knowledge
  • Self motivation

Affiliations

  • Member, ANGOLAN NATIONAL SWIMMING FEDERATION
  • Member, Small Business Association at TAAG VIRTUAL ANGOLAN PILOTS (2008 - 2014)

Certification

  • Association for Project Management of ICAO English Exam at H2Air, Fligh School, Lda. Luanda, Angola March 2017 - March 2022
  • Proactively handled costumer needs, complaints with empty and composure.
  • Assistant Simulator Training - January 2017 -September 2018
  • Helped assisting simulator training programs along with certified instructors in the B737-800 Simulator Training Device.

Additional Information

  • FLIGHT HOURS
  • General Aviation: 313.33 Hours
  • Single Pilot SE: 250.50 Hours
  • Single Pilot ME: 62.43 Hours
  • Total time: 1942 Hours
  • Night time: 874 Hours
  • Instrument time: 1425.47 Hours
  • Total Sim Time: 126 Hours

Languages

Languages

English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual

Timeline

Lead Sales Associate

Victoria's Secret & PINK
04.2024 - Current

FAA Airline Transport Pilot License

Atlas Air Academy
09.2023 - 10.2023

Senior First Officer

TAAG ANGOLA AIRLINES
05.2018 - 03.2023

Type Rated Pilot

Pan Am International Academy
02.2017 - 03.2017

Comercial Pilot Program ATP

Airborne Systems, Inc
01.2015 - 12.2015

High School Diploma -

Dom Pedro II Highschool

GED -

Luanda´s Portuguese School

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