Lisa Vidro
New Haven,CT
Summary
Detail-oriented professional with proven reliability in exam proctoring and compassionate patient care. Skilled in problem-solving and time management, ensuring adherence to protocols while delivering exceptional support.
Overview
20
20
years of professional experience
Work History
Exam Proctor
WorldWide Learning Services INC
North Haven, CT
11.2021 - 09.2025
- Supervised examination environments to ensure adherence to testing protocols and academic integrity.
- Monitored candidates behavior during assessments to maintain a focused and distraction-free atmosphere.
- Coordinated logistics for exam administration, including setup and distribution of materials.
- Assisted in training new proctors on examination procedures and best practices for monitoring candidates.
- Supported special-needs candidates during exams by providing appropriate accommodations as needed.
- Verified candidates identities and enforced seating arrangements, minimizing opportunities for cheating or impersonation.
CNA
No Place Like Home Care
Branford, CT
02.2015 - 12.2018
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for all clients.
- Administered medications according to prescribed schedules, ensuring accuracy and compliance.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Jewelry Sales Manager
Khol's Department Store
Orange, CT
08.2005 - 11.2014
- Led jewelry sales team to exceed monthly revenue targets through strategic merchandising and customer engagement.
- Trained and mentored sales team, enhancing product knowledge and sales techniques.
- Monitored compliance with company policies and procedures, maintaining high operational standards.
- Collaborated with other departments to streamline operations and improve overall store performance.
- Developed a loyal clientele base through consistent follow-up, relationship-building activities, and exceptional customer care.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Education
Nursing Assistant
Stone Academy
West Haven, CT06-2015
Skills
- Documentation
- Adaptability and flexibility
- Professional demeanor
- Assertiveness
- Problem-solving
- Time management
- Multitasking
- Attention to detail
- Reliability
- Decision-making
Timeline
Exam Proctor
WorldWide Learning Services INC
11.2021 - 09.2025
CNA
No Place Like Home Care
02.2015 - 12.2018
Jewelry Sales Manager
Khol's Department Store
08.2005 - 11.2014
Nursing Assistant
Stone Academy