Noah Brada

As an exam proctor, my role is to ensure that the testing environment remains secure, fair, and free of distractions. I verify the identity of each test-taker, distribute exam materials, and explain the rules before the exam begins. Throughout the exam, I monitor students to ensure compliance with test protocols and address any issues or irregularities that arise. Once the exam is over, I collect and account for all test materials. My attention to detail, clear communication, and ability to maintain a calm atmosphere are important to the smooth operation of each exam.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintaining a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and providing exceptional service, resulting in positive feedback from shoppers and customers.

• Beyond safely and protocol, I delivered satisfaction and professional customer service and a genuine desire to enhance the climbing experience for all interested in pursuing the sport.
• Improved safety standards by conducting thorough equipment inspections before each climbing session.
• Increased client retention rate with engaging and dynamic lesson plans that catered to different skill levels and interests.
• Maximized client's physical fitness gains by incorporating strength, flexibility and endurance sessions into climbing sessions.
• Fostered a supportive learning environment, encouraging open communication between participants from peer to peer coaching opportunities.

• Enhanced customer satisfaction by promptly addressing inquires and providing accurate information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails and walk-in clients.
• Improved appointment scheduling system, reducing wait times and increasing client and member satisfaction.
• During this time I developed many skills such as effective and professional communication, self management, and critical thinking
• In addition, I have experience in Microsoft Word and Microsoft Excel.