Demonstrated expertise in mixing techniques, flavor profiles, and presentation for a diverse drink menu.
Worked in close collaboration with team members to ensure customers received high-quality service.
Promoted a positive atmosphere by providing excellent customer service.
Delivery Driver/ Warehouse
Step It Up, Inc
Tempe, AZ
07.2024 - Current
Delivered excellent customer service by responding to inquiries about products or services.
Followed safety protocols for all aspects of vehicle operation, including loading/unloading, securing cargo, and conducting inspections.
Assisted warehouse team in packing orders when needed.
Bartender/Server
Gila Wild Horse Casino and Resort
Chandler, AZ
01.2024 - 05.2024
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Producer Help Desk
United Healthcare Group
Tempe, AZ
06.2023 - 12.2023
Managed the workflow of projects from concept through post-production.
Monitored progress of projects to ensure timely completion according to quality standards.
Provided support to Health Care Agents inbound and outbound calls. Assisting retrieval from Medicare, Medicaid and office systems. Verified health plans and eligibility ensuring accuracy and compliance. Email correspondence.
Administration Clerk
72 Sold
Scottsdale , AZ
12.2022 - 06.2023
Maintained filing systems for records, correspondence, reports and documents.
Answered phone calls, responded to emails and routed incoming mail.
Ordered supplies such as stationery, office equipment and other materials needed by the organization.
Resolved customer inquiries or complaints in a professional manner both over the phone or through email communication.