Lisa Wagstaff
Potsdam,NY
Overview
21
21
years of professional experience
Work History
Billing Coordinator
Lavalle Transportation
Potsdam, NY
09.2013 - 04.2026
- Knowledgeable in Samsara, Transflo, Podium and Mcloud.
- Many office duties including filing, making copies, faxing, answering telephone and greeting customers.
- Mailing, collecting and sorting mail.
- Prioritizing work load and multitasking.
- Auditing information and uploading images.
Cashier/Customer Service
Walmart
Potsdam, NY
10.2007 - 02.2016
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Expressed appreciation and invited customers to return to the store.
- Processed and issued money orders for customers.
- Responsible for ringing up customers in timely manner and guaranteeing a high level of customer service.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Processed merchandise returns and exchanges.
Front Desk Receptionist
North Country Eye Associates
Ogdensburg, NY
02.2005 - 05.2013
- Handled the reception area, including greeting patients and responding to telephone and in-person requests for information.
- Scheduled appointments, filed charts, made copies, sent faxes and had many other office duties.
- Maintained the front desk and reception area in a neat and organized fashion.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Confirmed patient information, collected copays and verified insurance.
- Knowledgeable in Medical Manager.
Timeline
Billing Coordinator
Lavalle Transportation
09.2013 - 04.2026
Cashier/Customer Service
Walmart
10.2007 - 02.2016
Front Desk Receptionist
North Country Eye Associates
02.2005 - 05.2013