Lisa Walker
Garland,TX
Summary
Flexible hard worker ready to learn and contribute to team success.
Team player.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work History
Brand Ambassador
High Profile Models
Dallas, Texas
03.2022 - Current
- Engaged potential customers at promotional events to increase brand awareness.
- Collaborated with marketing team to develop effective promotional strategies.
- Demonstrated products to clients, showcasing features and benefits clearly.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Gathered customer feedback for product development purposes.
- Employed basic selling techniques to engage with customers.
- Distributed flyers, brochures, and other materials at promotional events.
- Increased sales and brand awareness through face-to-face marketing.
- Maintained a professional appearance and demeanor that reflects the brand's image.
Home Care Giver
The Key
Rockwall, Texas
01.2022 - Current
- Completed day-to-day duties accurately
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained a safe and clean environment for clients in their homes.
- Documented care provided and maintained accurate client records daily.
- Provided companionship and emotional support to enhance client well-being.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
Head Bank Teller
BancorpSouth Bank
Magee, Mississippi
08.1998 - 03.2010
- Supervised daily operations of teller staff and ensured compliance with bank policies.
- Trained new tellers on customer service protocols and operational procedures.
- Managed cash handling and balanced cash drawers at the end of each shift.
- Assisted customers with account inquiries and resolved transaction issues promptly.
- Balanced cash drawer at the end of each shift.
- Maintained accurate records of all financial transactions for audit purposes.
- Assisted tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.
- Identified suspicious activities or transactions that may be indicative of money laundering or other criminal activity according to Bank Secrecy Act regulations.
- Developed and maintained relationships with customers through providing exceptional customer service experiences.
- Managed inventory levels of supplies used by tellers including forms, deposit slips, currency straps.
- Responsible for overseeing the daily operations of the bank teller staff.
- Ensured compliance with bank policies and procedures regarding security measures, internal controls and audit requirements.
- Performed regular audits of teller activities maintaining signed records.
- Answered customer inquiries about banking services or products offered by the bank.
- Ensured compliance with all applicable laws and regulations pertaining to banking operations.
- Provided training to new employees on proper cash handling techniques, customer service standards.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Education
Criminal Justice
University of Houston
Houston, TX 08.1981 - 05.1982
Skills
- Brand promotion
- Customer engagement
- Product demonstration
- Promotional strategy
- Customer service
- Communication skills
- Inventory control
- Multitasking capacity
Timeline
Brand Ambassador
High Profile Models
03.2022 - Current
Home Care Giver
The Key
01.2022 - Current
Head Bank Teller
BancorpSouth Bank
08.1998 - 03.2010
Criminal Justice
University of Houston
08.1981 - 05.1982