LISA WALTERS
Mechanicsburg,PA
Summary
Medical Laboratory Technician (ASCP) with 40 years of experience supporting patient care through accurate diagnostics, responsive communication, and dependable service to clinicians, patients, and families. Known for delivering calm, compassionate support in high pressure situations, collaborating effectively with multidisciplinary teams, and ensuring that providers receive timely, reliable results to guide treatment. Strong commitment to service excellence, clear communication, and maintaining a positive, solutions-focused work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Milton S. Hershey Medical Center
Hershey, PA
08.2025 - Current
- Conducted complex laboratory tests to support accurate patient diagnosis and treatment.
- Operated and maintained advanced laboratory equipment, ensuring optimal performance and reliability.
- Analyzed test results, interpreting data for clinical significance and reporting findings to healthcare providers.
Medical Laboratory Technician
Labcorp
Austin, TX
10.2022 - 05.2025
- As the primary laboratory technician at the Children’s Blood and Cancer Center within Dell Children’s Medical Center, I served as a generalist for the hospital’s core laboratory and acted as a key operator for the hematology analyzers. My responsibilities included training new personnel and developing processes to ensure the continuity of laboratory testing during critical situations, such as a cyber attack, allowing for the timely ordering, processing, and reporting of test results.
- Trained and mentored junior staff on laboratory protocols and best practices for quality assurance.
- Implemented process improvements that reduced turnaround times for critical test results, enhancing patient care.
- Collaborated with multidisciplinary teams to streamline workflows and optimize resource allocation in the lab.
Medical Laboratory Technician
Dell Children’s Medical Center
Austin, TX
03.2007 - 10.2022
- I served as the primary laboratory technician for the Children’s Blood and Cancer Center, functioning as a generalist within the hospital’s core laboratory. Additionally, I was the key operator for the hematology analyzers and responsible for training new personnel.
- Developed standard operating procedures to enhance laboratory efficiency and compliance with regulatory standards.
- Ensured adherence to safety protocols, minimizing risks and maintaining a safe working environment in the lab.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
Education
Associate of Science - Medical Laboratory Technology
Erie Community College
Buffalo, NY05-1985
Bachelor of Arts - History
University of Texas Arlington
Arlington, TxMaster of Arts - Interdisciplinary Studies, History, Museum Science, Mass Communication
Texas Tech University
Lubbock, TXSkills
- Patient and provider focused communications
- Training and mentoring
- Workflow coordination
- Sysmex Key Operator
- Chemistry (Abbott Analyzers)
- Urinalysis (Clinitek, iRicell)
- Coagulation (IL, Stago)
- Quality control and error reduction
- Instrument maintenance
- Referral processing
- Cerner/Sunquest and data accuracy
Certification
- American Society of Clinical Pathology, Since 1986 -
Timeline
Medical Laboratory Technician
Milton S. Hershey Medical Center
08.2025 - Current
Medical Laboratory Technician
Labcorp
10.2022 - 05.2025
Medical Laboratory Technician
Dell Children’s Medical Center
03.2007 - 10.2022
Associate of Science - Medical Laboratory Technology
Erie Community College
Bachelor of Arts - History
University of Texas Arlington
Master of Arts - Interdisciplinary Studies, History, Museum Science, Mass Communication
Texas Tech University