Summary
Overview
Work History
Education
Skills
Affiliations
Leadership And Knowledge
Work Availability
Timeline
Lisa Ward

Lisa Ward

Ramsey,MN
Quality is not an act, it is a habit.
Aristotle

Summary

Over 15+ years of product, process and analytical experience in an FDA regulated industry with focus in supporting quality assurance, GMP compliance, regulatory requirements and production controls, to deliver high value and customer service. Direct supervision/management of QC and QA teams. Created a collaborative experience by aligning objectives of safety, quality and compliance, providing value in work assignments, performance reviews, training, motivating, and mentoring/coaching to achieve timelines. Cross-functional team member for development projects in coordinating project expectations, priorities, deliverables, assuring a standard of excellence, and resolving issues to help meet short-term and long-term requirements. Assuring incoming materials are from approved suppliers, meet specification prior to being released for production. Reviewed and ensured that the finished product met rigorous specifications, labeling, quantity and delivery requirements. Performed and authored quality deviation investigations, CAPAs, root cause analysis, customer complaints, and FMEAs. Assessed, implemented, and monitored corrective and preventative actions to improve testing and process requirements. Representative for quality internal audits and as required onsite and virtual external customer audits and regulatory audits.

Overview

15
15
years of professional experience

Work History

Manager Quality Assurance

Vascular Solutions LLC (a subsidiary of Teleflex)
05.2022 - Current
  • Responsible for improving upon and executing QMS documentation through collaborating, reviewing, and authoring of documents such as standard operating procedures, analytical methods and validations, equipment qualification (IQ/OQ/PQ) documents and manufacturing procedures
  • Responsible for management of production and laboratory equipment calibration program
  • Responsible for supplier quality including working closely with vendors to provide compliant material
  • Provided quality incite for transferring development manufacturing procedures to reproduceable commercial ready procedures, including incorporating relationship with material planning
  • Performs internal and external audits
  • Supported Lean improvement activities
  • Supported change control and CAPA program.

Manager Quality Assurance and Compliance

Upsher-Smith Laboratories LLC
07.2017 - 05.2022
  • Managed a quality team that participated as cross-functional members of over 40 pharmaceutical development projects to ensure all GMP aspects of development were met to ensure first round ANDA approval
  • Ensured sponsor oversite of CMO quality systems during ANDA approval process and commercial manufacturing
  • Reviewed analytical and production outputs for trend analysis utilizing quality tools and metrics, summarized results for management review, and continuous improvement
  • Provided leadership for the quality team for planning activities, training, scheduling, completion dates, and deliverables
  • Contributed to and wrote Quality deviation investigations, CAPAs, root cause analysis, customer complaints, and FMEAs
  • Analyzed the quality investigation results and implemented equipment or process controls for continuous improvements.

Various QC and QA roles with consistent leadership progression

Upsher-Smith Laboratories LLC
10.1994 - 07.2017
  • Supervised and mentored up to 11 chemists who focused on stability testing for R&D and commercial drug products
  • Authored ANDA CMC Stability sections including stability commitments which reduced testing matrix designs proposals
  • Develop and validate HPLC assay and related substance methods for drug products and drug substances including cleaning validation
  • Served as Business Analyst in developing electronic processes for creating, reviewing, approving, and making documents effective in the Enterprise Data Management System (Open text-Livelink)
  • Participated on a team to initiate a paperless laboratory
  • Ensure Document management system, SAP enterprise data tracking system and the electronic laboratory notebook systems seamlessly interfaced.

Education

Bachelor of Science Degree in Chemistry -

University of Wisconsin - La Crosse, La Crosse, Wisconsin
Minor: Business Administration

Skills

Knowledgeable of FDA Regulations and ICH Guidance's

  • Team and Project Leadership
  • Quality Systems Development and Management
  • Quality Operations and Quality Compliance
  • Internal inspection and external Audit Management
  • New Product Launch Activities
  • CDMO Oversite
  • Analytical Method Validation
  • CMC Support of NDA/ANDA Filing
  • CAPA/Root Cause Analysis
  • Metric Analysis/Trending Reporting
  • Policy Implementation
  • Complaint Investigations
  • Knowledge of Quality Systems
  • Quality Assurance Guidance
  • User Acceptance Testing (UAT)
  • Continuous Improvements
  • Employee Supervision
  • Maintaining Clean Work Areas
  • Data Collection
  • Develop Product Specifications
  • Deficiency Detection
  • Compliance with GMPs
  • Current Good Manufacturing Practices (CGMP)
  • Audit Reporting
  • Quality Control

Affiliations

  • American Society of Quality, Certified Quality Manager, /Organization Excellence
  • American Society of Quality, Certified Quality Auditor
  • RAPS: Regulatory Affairs Certificate: Pharmaceutical

Leadership And Knowledge

Knowledgeable with Quality tools and systems, regulatory compliance, handling customer complaints, audits, facilitating investigations, and cleanroom requirements. Committed to quality, and regulatory goals to meet or exceed customer, QMS, FDA, ISO requirements. Skilled in leadership, management, communication, documentation, collaboration, decision making, problem solving, priority setting, attention to details, lean workflow, reviewing and analyzing data. Experienced with analytical test instruments, equipment calibrations, PM procedures, sampling plans, statistical analysis, sterility testing, microbial limits, metrology, USP, HPLC, GC, GMP, GLP, GDP, and ELN. Authored, reviewed, and approved controlled documents including master batch records, specifications, test methods, validation protocols, summary reports, qualifications, training procedures, calibrations, PMs, SOPs, Quality and Regulatory documents. Efficient and competent in MS Office, Adobe, JMP, SAP, Veeva, Agile and Empower

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager Quality Assurance - Vascular Solutions LLC (a subsidiary of Teleflex)
05.2022 - Current
Manager Quality Assurance and Compliance - Upsher-Smith Laboratories LLC
07.2017 - 05.2022
Various QC and QA roles with consistent leadership progression - Upsher-Smith Laboratories LLC
10.1994 - 07.2017
University of Wisconsin - La Crosse - Bachelor of Science Degree in Chemistry,
Lisa Ward