Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lisa Webb

Oak Creek,WI

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at UPS. Excelled in streamlining processes, enhancing team productivity, and managing high-stress situations. Skilled in using warehouse management software and demonstrating exceptional problem-solving abilities. Proven track record of maintaining professionalism and efficiency in fast-paced environments. Looking for a career change back to my customer service roots.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
10.2022 - Current
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Warehouse Supervisor

UPS
05.2024 - 10.2024
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

Table Games Dealer

Potawatomi Hotel & Casino
05.2020 - 03.2022
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Education

High School Diploma -

Theodore Roosevelt High School
Gary, IN
06-1995

Skills

  • Loading and unloading
  • Order picking and processing
  • Shipping and receiving
  • Unpacking merchandise
  • Call center experience
  • Microsoft PowerPoint
  • Office equipment proficiency
  • High-energy attitude
  • Typing proficiency
  • Call center procedures
  • Problem-solving abilities
  • Multitasking Abilities

Certification

Frontline Supervisor Training School

Timeline

Warehouse Supervisor

UPS
05.2024 - 10.2024

Warehouse Worker

Amazon
10.2022 - Current

Table Games Dealer

Potawatomi Hotel & Casino
05.2020 - 03.2022

High School Diploma -

Theodore Roosevelt High School

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