Lisa Wells
Devore's Hopocan Gardens
Norton,OH
1
Certification
35
years of professional experience
Dedicated Head Cook experienced in staff management, meal preparation, and food safety procedures. Enhanced meal offerings to accommodate diverse dietary needs while upholding high cleanliness standards. Contributed to team success through strong problem-solving abilities and effective communication skills.
Work History
Head Cook
15 Years- Supervise kitchen staff to ensure efficient meal preparation, proper portion control and service.
- Train new cooks on food safety standards and kitchen protocols.
- Manage inventory, order supplies from various vendors, and keep proper production sheet reports.
- Collaborate with Supervisor to enhance meal offerings based on state regulations and dietary needs.
- Maintain high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
Senior Waitress
34 Years 7 Months- Performed every duty in the kitchen and front of house through my many years of employment, such as dishwashing, prep work, cooking, meal layout, serving, hosting, cashier, and busing tables.
- Supervised a franchise store; which included prep work, cooking, handling customers, daily cash deposits, report management with the point-of-sale system, training new employees, processing deliveries, inventory, and building janitorial aspects.
- Trained and mentored junior staff on menu knowledge and efficient service techniques.
- Developed strong relationships with regular customers, fostering loyalty, and repeat business.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Capable of performing all serving aspects to large groups of customers, upwards of 70 people.
Education
High School Diploma
Skills
Meal preparation
Safety procedures
Food allergy safety
Equipment operation
Workflow management
Staff management
Team leadership
Kitchen operations management
Food handler certification
Attention to detail
Creative thinking
Verbal and written communication
Certification
Manager Level Servsafe certification
Timeline
Head Cook
Norton City Schools
10.2011 - CurrentRead More
Senior Waitress
Devore's Hopocan Gardens
03.1992 - CurrentRead More
Barberton High School
High School Diploma
Read More