Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Wheaton Silverman

Montgomery

Summary

Dedicated and adaptable professional with experience in caregiving, patient care coordination, and customer service. Skilled at prioritizing tasks, multitasking in fast paced environments, and delivering compassionate, high quality support to patients and customers. Proven ability to resolve escalated concerns, communicate effectively, and collaborate with cross functional teams to achieve organizational goals. Recognized for strong problem solving skills, professionalism, and the ability to quickly adapt to changing priorities while maintaining exceptional service.

Overview

10
10
years of professional experience

Work History

Care Coordinator/Caretaker

Morrison Home Health
Conroe
01.2020 - 11.2025
  • Coordinated care plans with healthcare providers and patient.
  • Managed patient scheduling for home health visits and physical therapy efficiently.
  • Provided companionship and emotional support to resident daily.
  • Provided assistance to a disabled person in accordance with their individual needs ensuring their utmost wellbeing.

Marketing Representative

Holiday Inn Club Vacations
Galveston
03.2017 - 08.2019
  • Developed marketing campaigns to promote resort offerings and services.
  • Conducted market research to identify customer preferences and trends.
  • Collaborated with sales teams to enhance guest engagement strategies.

Customer Service Representative

IBEX Global
New Braunfels
03.2016 - 02.2017
  • Assisted customers with inquiries and resolved issues effectively.
  • Handled escalated customer complaints with professionalism and empathy.
  • Developed strong customer relationships to encourage repeat business.

Education

Hauke Academic Highschool
TX

Skills

  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Multitasking and organization
  • Customer engagement strategies

Accomplishments

  • Earned consecutive Top Performing Marketing Agent of the Month recognition by consistently exceeding performance goals and delivering outstanding marketing and sales results; to qualify for the company's Top Performers Award Trip.

Timeline

Care Coordinator/Caretaker

Morrison Home Health
01.2020 - 11.2025

Marketing Representative

Holiday Inn Club Vacations
03.2017 - 08.2019

Customer Service Representative

IBEX Global
03.2016 - 02.2017

Hauke Academic Highschool
Lisa Wheaton Silverman